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Failed to run iisreset.exe in the installation

3 posts, 0 answered
  1. dominique
    dominique avatar
    2 posts
    Registered:
    17 Nov 2008
    18 Nov 2008
    Link to this post
    HI,

    I'm trying to install the Demo standard version (Sitefinity_3_5_1747_standard.exe) on my PC but i'm getting an error message saying "Failed to launch iisreset.exe". I uninstalled Sitefinity and deleted the folder telerik in the folder Program files.

    Before to run the installation wizard again, I have installed IIS6 but i still get the error message...any ideas?

    Thanks
    Dominique Allard.
  2. dominique
    dominique avatar
    2 posts
    Registered:
    17 Nov 2008
    18 Nov 2008
    Link to this post
    Here are the steps I did recently to resolve the problem but without success.
    1.- I installed IIS6
    2.- I installed Framework 3.5
    3.- Re installed SiteFinity

    But I'm still getting error messages:

    1.- Failed to launch iisreset.exe
    2.- Error creating virtual directory telerik. Exception details: Unknown error(0x80005000).

    Thank you for your help
  3. Pepi
    Pepi avatar
    981 posts
    Registered:
    28 Oct 2016
    19 Nov 2008
    Link to this post
    Hi dominique,

    Probably the reason you get "Failed to Launch iisreset" error is that either you haven't installed Internet Information Services properly or you have not set the rights to use it.

    What we recommend now is use the Windows Installer Cleanup Utility that is offered by Microsoft to uninstall Sitefinity. Make sure no files and folders remain in the installation folder. Before running the installation file again, check the following:
    1. You are logged in as administrator.
    2. "Default Web Site" is present in IIS and is not stopped, otherwise the Sitefinity installer will not be able to create the virtual directories.
    3. All system requirements are met. Refer to the Sitefinity Installation Guide for details:
      Installation Guide
    Do let us know how it goes.

    Best wishes,
    Pepi
    the Telerik team

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3 posts, 0 answered