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Forums / Set-up & Installation / New site setup failed

New site setup failed

8 posts, 0 answered
  1. Chris Douglass
    Chris Douglass avatar
    15 posts
    Registered:
    29 Sep 2005
    07 Oct 2009
    Link to this post
    I'm having a difficult time completing the new site setup wizard.  I've chosen a site template, business/emerald, and I get the attached error after I get a "request timed out" error.  The steps are:

    - create new site on localhost, mySQL db is on another remote host
    - create db works
    - prompts to create template data, i accept
    - click "i'm done" to allow it finish the site construction
    - receive "request timed out" error
    - refresh Project Startup/step 3 Import Template Data page, receive attached error about PK duplicate error

    I've verified that the DB is created, the admin user gets created but when it attempts to finish and import the template it fails.  Any ideas?

    This is the latest 3.7 community build.  Localhost is win2k3, remote DB is mysql 5.0.

    Thanks
  2. Chris Douglass
    Chris Douglass avatar
    15 posts
    Registered:
    29 Sep 2005
    07 Oct 2009
    Link to this post
    Since I can't attach a .log or even a .zip with log file as contents of the archive, here's my SF log file:

    10/7/2009 8:51:13 AM [EXCEPTION]
    ************************************************************************************
    ID: 75d0280b-6d22-47e7-a3d4-60e2e9157d6c; Code: 100103; Occurrence: 1; Sequence: 3
    ------------------------------------------------------------------------------------

    Application information:
        Machine name: ICDDEVPRIMARY
        OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
        Product Version: 3.7.2022.3
        Application Path: C:\Program Files\telerik\Sitefinity3.7 Community\WebSites\InnovativeCode\
        Debug: False

    Process information:
        Process ID: 3504
        Process Name: w3wp

    Request information:
        Request URL: /innovativecode/sitefinity/cmsstartup.aspx
        Rewrite URL: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Url Referrer: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Is Authenticated: False
        Authentication Type:
        User:
        User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
        User Address: 127.0.0.1

    Variables:
        AspSession: System.Web.SessionState.HttpSessionState
        AspSessionIDManagerInitializeRequestCalled: True

    - L0 -------------------------------------------------------------------------------

    Exception Type: System.Threading.ThreadAbortException

    Message: Thread was being aborted.

    Source: System

    Stack Trace:
       at System.Net.UnsafeNclNativeMethods.OSSOCK.recv(IntPtr socketHandle, Byte* pinnedBuffer, Int32 len, SocketFlags socketFlags)
       at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags, SocketError& errorCode)
       at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
       at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
       at System.IO.BufferedStream.ReadByte()
       at MySql.Data.MySqlClient.MySqlStream.LoadPacket()
       at MySql.Data.MySqlClient.MySqlStream.OpenPacket()
       at MySql.Data.MySqlClient.NativeDriver.ReadResult(UInt64& affectedRows, Int64& lastInsertId)
       at MySql.Data.MySqlClient.MySqlDataReader.GetResultSet()
       at MySql.Data.MySqlClient.MySqlDataReader.NextResult()
       at MySql.Data.MySqlClient.MySqlCommand.ExecuteReader(CommandBehavior behavior)
       at MySql.Data.MySqlClient.MySqlCommand.ExecuteDbDataReader(CommandBehavior behavior)
       at System.Data.Common.DbCommand.System.Data.IDbCommand.ExecuteReader()
       at NNMySQLProvider.MySQLStmtBuilder.HasProcedure(ObjectName procedureName)
       at Nolics.ORMapper.DataProviders.SQLBlockBuilder.DefineCommandProcedure(OdbClassInfo dbclassInfo, SQLCrudOperations operation)
       at Nolics.ORMapper.DataProviders.SQLBlockBuilder.DefineClass(OdbClassInfo dbClassInfo, EmitPhases phase)
       at Nolics.ORMapper.DataProviders.SQLDataProvider.GetSchemaChanges(Boolean fRename)
       at Nolics.ORMapper.Base.OdbDataProvider.Upgrade()
       at Telerik.Security.Data.DefaultSecurityProvider.Initialize(String name, NameValueCollection config)
       at Telerik.ManagerBase`1.InstantiateProvider(ProviderSettings providerSettings, Type providerType)
       at Telerik.ManagerBase`1.InstantiateProvider(ProviderSettings providerSettings)
       at Telerik.ManagerBase`1.InstantiateProviders(ProviderSettingsCollection configProviders)
    ------------------------------------------------------------------------------------



    10/7/2009 8:51:13 AM [EXCEPTION]
    ************************************************************************************
    ID: 88731a33-b307-4610-9946-7610a440714e; Code: 100103; Occurrence: 2; Sequence: 4
    ------------------------------------------------------------------------------------

    Application information:
        Machine name: ICDDEVPRIMARY
        OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
        Product Version: 3.7.2022.3
        Application Path: C:\Program Files\telerik\Sitefinity3.7 Community\WebSites\InnovativeCode\
        Debug: False

    Process information:
        Process ID: 3504
        Process Name: w3wp

    Request information:
        Request URL: /innovativecode/sitefinity/cmsstartup.aspx
        Rewrite URL: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Url Referrer: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Is Authenticated: False
        Authentication Type:
        User:
        User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
        User Address: 127.0.0.1

    Variables:
        AspSession: System.Web.SessionState.HttpSessionState
        AspSessionIDManagerInitializeRequestCalled: True

    - L0 -------------------------------------------------------------------------------

    Exception Type: System.Threading.ThreadAbortException

    Message: Thread was being aborted.

    Source: Telerik.Framework

    Stack Trace:
       at Telerik.ManagerBase`1.InstantiateProviders(ProviderSettingsCollection configProviders)
       at Telerik.ManagerBase`1.Initialize()
       at Telerik.ManagerBase`1..ctor(String providerName)
       at Telerik.ManagerBase`1..ctor()
       at Telerik.Security.SecurityManager..ctor()
       at Telerik.Cms.Data.DefaultProvider.Initialize(String name, NameValueCollection config)
       at Telerik.ManagerBase`1.InstantiateProvider(ProviderSettings providerSettings, Type providerType)
       at Telerik.ManagerBase`1.InstantiateProvider(ProviderSettings providerSettings)
       at Telerik.ManagerBase`1.InstantiateProviders(ProviderSettingsCollection configProviders)
    ------------------------------------------------------------------------------------



    10/7/2009 8:51:13 AM [EXCEPTION]
    ************************************************************************************
    ID: 65a3a63b-a535-4fcf-b595-3ebd9c22bf1c; Code: 100103; Occurrence: 3; Sequence: 5
    ------------------------------------------------------------------------------------

    Application information:
        Machine name: ICDDEVPRIMARY
        OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
        Product Version: 3.7.2022.3
        Application Path: C:\Program Files\telerik\Sitefinity3.7 Community\WebSites\InnovativeCode\
        Debug: False

    Process information:
        Process ID: 3504
        Process Name: w3wp

    Request information:
        Request URL: /innovativecode/sitefinity/cmsstartup.aspx
        Rewrite URL: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Url Referrer: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Is Authenticated: False
        Authentication Type:
        User:
        User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
        User Address: 127.0.0.1

    Variables:
        AspSession: System.Web.SessionState.HttpSessionState
        AspSessionIDManagerInitializeRequestCalled: True

    - L0 -------------------------------------------------------------------------------

    Exception Type: System.Threading.ThreadAbortException

    Message: Thread was being aborted.

    Source: Telerik.Framework

    Stack Trace:
       at Telerik.ManagerBase`1.InstantiateProviders(ProviderSettingsCollection configProviders)
       at Telerik.ManagerBase`1.Initialize()
       at Telerik.ManagerBase`1..ctor(String providerName)
       at Telerik.ManagerBase`1..ctor()
       at Telerik.Cms.Tools.SiteExporter.Import(String templateName)
       at Telerik.Cms.Web.StartupWizard.SiteTemplatePane.DoWork()
    ------------------------------------------------------------------------------------



    10/7/2009 8:51:13 AM [UNKNOWN]
    ************************************************************************************
    ID: 63db520d-6d44-40e7-9431-461e040889fb; Code: 3001; Occurrence: 1; Sequence: 6
    ------------------------------------------------------------------------------------

    Application information:
        Machine name: ICDDEVPRIMARY
        OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
        Product Version: 3.7.2022.3
        Application Path: C:\Program Files\telerik\Sitefinity3.7 Community\WebSites\InnovativeCode\
        Debug: False

    Process information:
        Process ID: 3504
        Process Name: w3wp

    Request information:
        Request URL: /innovativecode/sitefinity/cmsstartup.aspx
        Rewrite URL: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Url Referrer: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Is Authenticated: False
        Authentication Type:
        User:
        User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
        User Address: 127.0.0.1

    Variables:
        AspSessionIDManagerInitializeRequestCalled: True

    - L0 -------------------------------------------------------------------------------

    Exception Type: System.Web.HttpException

    Message: Request timed out.

    Source:

    Stack Trace:

    ------------------------------------------------------------------------------------



    10/7/2009 9:38:32 AM [EXCEPTION]
    ************************************************************************************
    ID: 22c20412-749c-4d69-aca2-331ab2838329; Code: 100103; Occurrence: 1; Sequence: 9
    ------------------------------------------------------------------------------------

    Application information:
        Machine name: ICDDEVPRIMARY
        OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
        Product Version: 3.7.2022.3
        Application Path: C:\Program Files\telerik\Sitefinity3.7 Community\WebSites\InnovativeCode\
        Debug: False

    Process information:
        Process ID: 3508
        Process Name: w3wp

    Request information:
        Request URL: /innovativecode/sitefinity/cmsstartup.aspx
        Rewrite URL: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Url Referrer: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Is Authenticated: False
        Authentication Type:
        User:
        User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
        User Address: 127.0.0.1

    Variables:
        AspSession: System.Web.SessionState.HttpSessionState
        AspSessionIDManagerInitializeRequestCalled: True

    - L0 -------------------------------------------------------------------------------

    Exception Type: System.Threading.ThreadAbortException

    Message: Thread was being aborted.

    Source: Telerik.Cms.Engine

    Stack Trace:
       at Telerik.Cms.Engine.WebControls.ContentView.get_BehaviorMode()
       at Telerik.Cms.Engine.WebControls.ContentView.GetUrlRewriterService()
       at Telerik.Cms.Data.StagedPage.HasRewriterService(CmsWebControl ctrl)
       at Telerik.Cms.Data.DefaultProvider.ImportControls(Transaction tran, PageContentBase target, DataRow[] rows)
       at Telerik.Cms.Data.DefaultProvider.ImportPageContents(Transaction tran, DataRow[] rows, CmsPage page)
       at Telerik.Cms.Data.DefaultProvider.ImportPages(Transaction tran, DataRow[] rows, CmsPage parentPage)
       at Telerik.Cms.Data.DefaultProvider.Import(DataSet source)
       at Telerik.Cms.Tools.SiteExporter.Import(String templateName)
       at Telerik.Cms.Web.StartupWizard.SiteTemplatePane.DoWork()
    ------------------------------------------------------------------------------------



    10/7/2009 9:38:32 AM [UNKNOWN]
    ************************************************************************************
    ID: f47855a9-1c6a-456a-960a-dde2ece06f32; Code: 3001; Occurrence: 1; Sequence: 10
    ------------------------------------------------------------------------------------

    Application information:
        Machine name: ICDDEVPRIMARY
        OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
        Product Version: 3.7.2022.3
        Application Path: C:\Program Files\telerik\Sitefinity3.7 Community\WebSites\InnovativeCode\
        Debug: False

    Process information:
        Process ID: 3508
        Process Name: w3wp

    Request information:
        Request URL: /innovativecode/sitefinity/cmsstartup.aspx
        Rewrite URL: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Url Referrer: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Is Authenticated: False
        Authentication Type:
        User:
        User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
        User Address: 127.0.0.1

    Variables:
        AspSessionIDManagerInitializeRequestCalled: True

    - L0 -------------------------------------------------------------------------------

    Exception Type: System.Web.HttpException

    Message: Request timed out.

    Source:

    Stack Trace:

    ------------------------------------------------------------------------------------



    10/7/2009 9:39:00 AM [EXCEPTION]
    ************************************************************************************
    ID: e08f5294-10e4-481a-b7de-caea1af7e2d1; Code: 100103; Occurrence: 1; Sequence: 3
    ------------------------------------------------------------------------------------

    Application information:
        Machine name: ICDDEVPRIMARY
        OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
        Product Version: 3.7.2022.3
        Application Path: C:\Program Files\telerik\Sitefinity3.7 Community\WebSites\InnovativeCode\
        Debug: False

    Process information:
        Process ID: 3508
        Process Name: w3wp

    Request information:
        Request URL: /innovativecode/sitefinity/cmsstartup.aspx
        Rewrite URL: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Url Referrer: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Is Authenticated: False
        Authentication Type:
        User:
        User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
        User Address: 127.0.0.1

    Variables:
        AspSession: System.Web.SessionState.HttpSessionState
        AspSessionIDManagerInitializeRequestCalled: True

    - L0 -------------------------------------------------------------------------------

    Exception Type: System.Threading.ThreadAbortException

    Message: Thread was being aborted.

    Source: Telerik.Cms.Engine

    Stack Trace:
       at Telerik.Cms.Engine.WebControls.ContentView.get_BehaviorMode()
       at Telerik.Cms.Engine.WebControls.ContentView.GetUrlRewriterService()
       at Telerik.Cms.Data.StagedPage.HasRewriterService(CmsWebControl ctrl)
       at Telerik.Cms.Data.DefaultProvider.ImportControls(Transaction tran, PageContentBase target, DataRow[] rows)
       at Telerik.Cms.Data.DefaultProvider.ImportPageContents(Transaction tran, DataRow[] rows, CmsPage page)
       at Telerik.Cms.Data.DefaultProvider.ImportPages(Transaction tran, DataRow[] rows, CmsPage parentPage)
       at Telerik.Cms.Data.DefaultProvider.Import(DataSet source)
       at Telerik.Cms.Tools.SiteExporter.Import(String templateName)
       at Telerik.Cms.Web.StartupWizard.SiteTemplatePane.DoWork()
    ------------------------------------------------------------------------------------



    10/7/2009 9:39:00 AM [UNKNOWN]
    ************************************************************************************
    ID: b8b927c8-a15a-4d26-8e37-e914d2ee239c; Code: 3001; Occurrence: 1; Sequence: 4
    ------------------------------------------------------------------------------------

    Application information:
        Machine name: ICDDEVPRIMARY
        OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
        Product Version: 3.7.2022.3
        Application Path: C:\Program Files\telerik\Sitefinity3.7 Community\WebSites\InnovativeCode\
        Debug: False

    Process information:
        Process ID: 3508
        Process Name: w3wp

    Request information:
        Request URL: /innovativecode/sitefinity/cmsstartup.aspx
        Rewrite URL: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Url Referrer: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Is Authenticated: False
        Authentication Type:
        User:
        User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
        User Address: 127.0.0.1

    Variables:
        AspSessionIDManagerInitializeRequestCalled: True

    - L0 -------------------------------------------------------------------------------

    Exception Type: System.Web.HttpException

    Message: Request timed out.

    Source:

    Stack Trace:

    ------------------------------------------------------------------------------------



    10/7/2009 9:58:13 AM [EXCEPTION]
    ************************************************************************************
    ID: ab39c5cb-814f-4fe8-9174-d29b39299690; Code: 100103; Occurrence: 2; Sequence: 6
    ------------------------------------------------------------------------------------

    Application information:
        Machine name: ICDDEVPRIMARY
        OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
        Product Version: 3.7.2022.3
        Application Path: C:\Program Files\telerik\Sitefinity3.7 Community\WebSites\InnovativeCode\
        Debug: False

    Process information:
        Process ID: 3508
        Process Name: w3wp

    Request information:
        Request URL: /innovativecode/sitefinity/cmsstartup.aspx
        Rewrite URL: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Url Referrer: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Is Authenticated: False
        Authentication Type:
        User:
        User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
        User Address: 127.0.0.1

    Variables:
        AspSession: System.Web.SessionState.HttpSessionState
        AspSessionIDManagerInitializeRequestCalled: True

    - L0 -------------------------------------------------------------------------------

    Exception Type: Nolics.ORMapper.Base.NolnetException

    Message: An object with the same primary key already exists in the cache.

    Source: Nolics.Engine.v4.2

    Stack Trace:
       at Nolics.ORMapper.Base.OdbClassHelper.CreateClass(IOdbClass cl, Transaction tran, OdbDataProvider provider, ObDataCache cache, OdbObjectStates& state, OdbDataProvider& curProvider, ObDataCache& curCache)
       at Telerik.Cms.Data.PageBase.Create(Transaction tran, OdbDataProvider provider, ObDataCache cache)
       at Nolics.ORMapper.Base.Transaction.Create(IOdbClass mem, OdbDataProvider provider)
       at Telerik.Cms.Data.DefaultProvider.ImportTemplates(Transaction tran, DataRowCollection rows)
       at Telerik.Cms.Data.DefaultProvider.Import(DataSet source)
       at Telerik.Cms.Tools.SiteExporter.Import(String templateName)
       at Telerik.Cms.Web.StartupWizard.SiteTemplatePane.DoWork()
    ------------------------------------------------------------------------------------



    10/7/2009 10:02:23 AM [EXCEPTION]
    ************************************************************************************
    ID: 81b51f5d-5a02-4c54-8341-548dc4c98d72; Code: 100103; Occurrence: 3; Sequence: 8
    ------------------------------------------------------------------------------------

    Application information:
        Machine name: ICDDEVPRIMARY
        OS Version: Microsoft Windows NT 5.2.3790 Service Pack 2
        Product Version: 3.7.2022.3
        Application Path: C:\Program Files\telerik\Sitefinity3.7 Community\WebSites\InnovativeCode\
        Debug: False

    Process information:
        Process ID: 3508
        Process Name: w3wp

    Request information:
        Request URL: /innovativecode/sitefinity/cmsstartup.aspx
        Rewrite URL: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Url Referrer: http://localhost/innovativecode/sitefinity/cmsstartup.aspx
        Is Authenticated: False
        Authentication Type:
        User:
        User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
        User Address: 127.0.0.1

    Variables:
        AspSession: System.Web.SessionState.HttpSessionState
        AspSessionIDManagerInitializeRequestCalled: True

    - L0 -------------------------------------------------------------------------------

    Exception Type: Nolics.ORMapper.Base.NolnetException

    Message: An object with the same primary key already exists in the cache.

    Source: Nolics.Engine.v4.2

    Stack Trace:
       at Nolics.ORMapper.Base.OdbClassHelper.CreateClass(IOdbClass cl, Transaction tran, OdbDataProvider provider, ObDataCache cache, OdbObjectStates& state, OdbDataProvider& curProvider, ObDataCache& curCache)
       at Telerik.Cms.Data.PageBase.Create(Transaction tran, OdbDataProvider provider, ObDataCache cache)
       at Nolics.ORMapper.Base.Transaction.Create(IOdbClass mem, OdbDataProvider provider)
       at Telerik.Cms.Data.DefaultProvider.ImportTemplates(Transaction tran, DataRowCollection rows)
       at Telerik.Cms.Data.DefaultProvider.Import(DataSet source)
       at Telerik.Cms.Tools.SiteExporter.Import(String templateName)
       at Telerik.Cms.Web.StartupWizard.SiteTemplatePane.DoWork()
    ------------------------------------------------------------------------------------




  3. Georgi
    Georgi avatar
    3583 posts
    Registered:
    28 Oct 2016
    12 Oct 2009
    Link to this post
    Hello Chris,

    Thank you for submitting your questions and providing the log files.

    After taking a look in the log, I see the the application's thread is being terminated a lot. It seems that: 
    • the server is too slow to process the data in a reasonable period of time or
    • its PING settings are too low - the thread is killed too soon.
    Please check if you can increase the time out and ping times in IIS (on the application pool) - check the attached screenshot. 

    As for the caching error, it is caused because the first time when you attempted to import the template, the thread was aborted but some of the data made it into the database. Then on the second attempt, the data (keys) are already there. Can you please start with a blank database once you change the time out settings?

    All the best,
    Georgi
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  4. Rodrigo
    Rodrigo avatar
    2 posts
    Registered:
    21 Feb 2008
    26 Oct 2009
    Link to this post
    Hi,

    I'm getting the same error but when I try to loggin in admin.
    It's the first time I'm using Sitefinity with MySQL.

    http://www.dferreraconsultores.com.br/Sitefinity/Admin/Default.aspx

    user: admin
    pwd: ppp123
  5. Rodrigo
    Rodrigo avatar
    2 posts
    Registered:
    21 Feb 2008
    26 Oct 2009
    Link to this post
    One point, I've tryied to loggin with a wrong password and I received : Your login attempt was not successful. Please try again.
    Is there some configuration can I do in the application? Is a shared host.
  6. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    09 Dec 2016
    27 Oct 2009
    Link to this post
    Hi Rodrigo,

    This means that the authentication works and yo have supplied a wrong password. I tried to access your website, but after supplying the credentials you posted it takes forever to load the backend which was not reached. There could be something related to your web server
    [HttpException (0x80004005): Request timed out.] 
    
    
    We are not able to reproduce similar problem with our websites. Can you try creating a local website and see whether you will be able to access the backend?

    Best wishes,
    Ivan Dimitrov
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  7. Chris Douglass
    Chris Douglass avatar
    15 posts
    Registered:
    29 Sep 2005
    03 Nov 2009
    Link to this post
    Hi, I'm trying to host these SF sites on my Rackspace Cloud Sites service.  Do  you know if it's possible for SF Community Edition to work on that type of asp.net environment?  It's a grid solution and thus all config/session would have to be DB-backed.

    Also, would the Standard (paid) edition work better on that type of environment?

    As far as this setup error, I haven't had time to revisit it but I since this is shared grid hosting environment I don't have access to the IIS configuration controls.  But, in my test environment I was using a localhost IIS setup but my DB, MySQL, was remote.  So, I still don't know why SF would have any trouble installing in that environment. 

    It makes me nervous that if it can't install on a local dev machine that it would probably be difficult to get running on the Rackspace Cloud solution.  But, any additional thoughts you might have would be great.

    I have several projects I need to launch on a good CMS solution and want to use SF.  But, every time I try some simple test installs I have trouble..

    Chris
  8. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    09 Dec 2016
    03 Nov 2009
    Link to this post
    Hi Chris Douglass,

    Have you check the posts on SitefinityWatch.com that explains the installation process in details?

    Kind regards,
    Ivan Dimitrov
    the Telerik team

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