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support tickets module?

4 posts, 0 answered
  1. Jorge Delgado-Lopez
    Jorge Delgado-Lopez avatar
    2 posts
    Registered:
    30 Aug 2007
    02 Nov 2009
    Link to this post
    Hi,

    Is Telerik's support module included in the SF package? that is: http://www.sitefinity.com/account/support-tickets.aspx or is there a module out there for support?

    thanks
    - jorge
  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    09 Dec 2016
    02 Nov 2009
    Link to this post
    Hello Jorge Delgado-Lopez,

    This module is not included in Sitefinity package. The module is developed from our developers and it is prepared only for Telerik's customers.

    Best wishes,
    Ivan Dimitrov
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  3. Jorge Delgado-Lopez
    Jorge Delgado-Lopez avatar
    2 posts
    Registered:
    30 Aug 2007
    02 Nov 2009
    Link to this post
    Hi Ivan, Excuse me, I don't think I understand. Do you mean that the module is private and not for sale?

    thanks
    - j

     The module is developed from our developers and it is prepared only for Telerik's customers.
  4. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    09 Dec 2016
    02 Nov 2009
    Link to this post
    Hi Jorge Delgado-Lopez,

    Yes, it is not for sale or distributable. The module is property of Telerik Corporation.

    Kind regards,
    Ivan Dimitrov
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
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4 posts, 0 answered