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DiscountASP & Sitefinity - Session Timeout, license issue?

  • Matthew avatar

    Posted on Apr 28, 2009 (permalink)

    I've deployed a Sitefinity 3.5 app to a shared hosting account @ discountasp.net. The site worked fine locally (as always...) and works fine on our discountasp.net host except for the following 2 issues:

    1. Admin session timeouts - when the admin logs in, navigates to a module, page, etc, at certain intervals he's redirected back to the admin login page. I searched up and down (sitefinity and discountasp's knowledge bases) with no answer. We are trying to get content setup for this before we make things live.

    2. We have our license.xml file in place. The issue is that the site is currently set on discountasp under their domain (sitename.web###.discountasp.net). Is there a temp license file we can put in place for discountasp so we can demo the site to our client without the constant license popup message alerts?

    I've deployed quite a few SI sites to dedicated environments with no issues, this is my first time deploying to a shared hosting environment.

    Thanks, I look forward to hearing back.

    Matt




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  • Ivan Dimitrov Ivan Dimitrov admin's avatar

    Posted on Apr 29, 2009 (permalink)

    Hi Matthew,

    1. Most probably the issue is related to the account you are using. May be there are some limitations regarding Shutdown time limits and you get this timeouts. As far as I know there are plans with full trust and isolated Application pool (http://www.discountasp.net/features.aspx)


    2. The license key is generated per domain and as I see the host gives subdomains, which means we cannot generate a license key. If possible you can access the website through IP address. Then, the trial message should not appear.

    Kind regards,
    Ivan Dimitrov
    the Telerik team

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    Reply

  • Matthew avatar

    Posted on May 1, 2009 (permalink)

    Thanks, and fyi to those developers looking to use discountasp's shared hosting with SI. Make sure to sign up for their IIS7 setup. We migrated the other day and all is good.

    Matt

    Reply

  • Ivan Dimitrov Ivan Dimitrov admin's avatar

    Posted on May 3, 2009 (permalink)

    Hi Matthew,

    Here are the key features that the hosting reccomends for using Sitefinity on their's platform http://www.discountasp.net/sp_sitefinityhosting.aspx

    Sincerely yours,
    Ivan Dimitrov
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Check out the tips for optimizing your support resource searches.

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