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Not answered Newsletter Module Throws 503 Error.

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Nathan

Posted on Feb 25, 2010 (permalink)

Hey Support.

We're getting the following error when trying to create a Newsletter for our site. I moved the code back locally to test and make sure it wasn't a permissions issue. I have included the sitefinity.log section that's getting generated when we try to access this module. We are planning on utilizing this feature just as soon as we are able to resolve this issue. We've removed the assembly from the ~/SiteFinity/ServiceAssemblies folder but no other assembly gets created as is mentioned in some of the other posts. Any help would be appreciated.

Thanks.
Nathan

2/25/2010 9:29:14 PM [UNKNOWN]
************************************************************************************
ID: eff09f0a-e859-4e8e-958c-b194cbc13f50; Code: 3005; Occurrence: 3; Sequence: 218
------------------------------------------------------------------------------------

Application information:
Machine name: NATHANA-WIN7PC
OS Version: Microsoft Windows NT 6.1.7600.0
Product Version: 3.7.2057.3
Application Path: C:\Projects\SiteFinity\www\
Debug: True

Process information:
Process ID: 7120
Process Name: WebDev.WebServer

Request information:
Request URL: /Sitefinity/Admin/Modules.aspx?module=Newsletters
Rewrite URL: http://localhost:52793/Sitefinity/Admin/Modules.aspx?module=Newsletters
Url Referrer: http://localhost:52793/Sitefinity/Admin/Modules.aspx
Is Authenticated: True
Authentication Type: Forms
User: NAbercrombie
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2)
User Address: 127.0.0.1

Variables:
RadControlRandomNumber: 0
AspSessionIDManagerInitializeRequestCalled: True
CmsHttpRequest: /Sitefinity/Admin/Modules.aspx?module=Newsletters

- L0 -------------------------------------------------------------------------------

Exception Type: System.InvalidOperationException

Message: There is an error in XML document (3, 11).

Source: System.Xml

Stack Trace:
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
   at System.Web.Services.Description.ServiceDescription.Read(XmlReader reader, Boolean validate)
   at System.Web.Services.Description.ServiceDescription.Read(XmlReader reader)
   at Telerik.WebServices.DynamicProxy.WebServiceDynamicProxy.BuildAssemblyFromWsdl(String strWsdl)
   at Telerik.WebServices.DynamicProxy.WebServiceDynamicProxy.BuildProxy()
   at Telerik.WebServices.DynamicProxy.WebServiceDynamicProxy..ctor(String wsdlLocation, Cookie authCookie)
   at Telerik.Notifications.Services.MailingServiceProxy..ctor(String wsdlUri)
   at Telerik.Notifications.Services.MailingServiceProxy..ctor()
   at Telerik.Notifications.Newsletters.WebControl.Admin.ControlPanel.CreateChildControls()
   at System.Web.UI.Control.EnsureChildControls()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
------------------------------------------------------------------------------------
- L1 -------------------------------------------------------------------------------

Exception Type: System.Net.WebException

Message: The remote server returned an error: (503) Server Unavailable.

Source: System

Stack Trace:
   at System.Net.HttpWebRequest.GetResponse()
   at System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials)
   at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials)
   at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
   at System.Xml.XmlTextReaderImpl.OpenStream(Uri uri)
   at System.Xml.XmlTextReaderImpl.DtdParserProxy_PushExternalSubset(String systemId, String publicId)
   at System.Xml.XmlTextReaderImpl.DtdParserProxy.System.Xml.IDtdParserAdapter.PushExternalSubset(String systemId, String publicId)
   at System.Xml.DtdParser.ParseExternalSubset()
   at System.Xml.DtdParser.ParseInDocumentDtd(Boolean saveInternalSubset)
   at System.Xml.DtdParser.Parse(Boolean saveInternalSubset)
   at System.Xml.XmlTextReaderImpl.DtdParserProxy.Parse(Boolean saveInternalSubset)
   at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl()
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlTextReader.Read()
   at System.Xml.XmlReader.MoveToContent()
   at System.Web.Services.Description.ServiceDescriptionSerializationReader.Read125_definitions()
   at System.Web.Services.Description.ServiceDescription.ServiceDescriptionSerializer.Deserialize(XmlSerializationReader reader)
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
------------------------------------------------------------------------------------

Reply

Ivan Dimitrov Ivan Dimitrov

Posted on Feb 26, 2010 (permalink)

Hello Nathan,

The error seems to be related to BuildAssemblyFromWsdl method. In the method. XmlTextReader is used to get the Web Service description. Check whether you have ~/Sitefinity/Admin/Services/MailingWebService.asmx?WSDL in your application and the file looks as shown below

<%@ WebService Language="C#" Class="Telerik.Notifications.Services.MailingWebService, Telerik.Notifications" %>

The Newsletter is trying to generate a Service assembly in ~/EmptyProject/Sitefinity/ServiceAssemblies and because of the wrong XML this could not happen.
Try to return the dll you have removed from ServiceAssemblies back to the same folder.

Kind regards,
Ivan Dimitrov
the Telerik team

Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

Reply

Nathan

Posted on Feb 26, 2010 (permalink)

Hey Ivan.

Thanks for the quick response. I have added the assembly back and we're able to get a little further. I went to create the newsletter, entered in all of the information, and clicked create and received another error. I've copied the error below as well as the logfile info for this request.

Thanks again for your help.
Nathan

Server Error in '/' Application.
--------------------------------------------------------------------------------

Specified cast is not valid.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.InvalidCastException: Specified cast is not valid.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[InvalidCastException: Specified cast is not valid.]
   Telerik.Notifications.Newsletters.WebControl.CreateNewsletter.OnWriteContent(ControlPanel cntrlPnlObj) +553
   Telerik.Notifications.Newsletters.WebControl.CreateNewsletter.button_Command(Object sender, CommandEventArgs e) +357
   System.Web.UI.WebControls.LinkButton.OnCommand(CommandEventArgs e) +108
   System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) +135
   System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +10
   System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +13
   System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +175
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1565

--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:2.0.50727.4927; ASP.NET Version:2.0.50727.4927

====================================================================================

2/26/2010 9:15:01 AM [UNKNOWN]
************************************************************************************
ID: 00a5d5e2-852b-4b25-acb0-fb91d56fe0bf; Code: 3005; Occurrence: 1; Sequence: 34
------------------------------------------------------------------------------------

Application information:
Machine name: NATHANA-WIN7PC
OS Version: Microsoft Windows NT 6.1.7600.0
Product Version: 3.7.2057.3
Application Path: C:\Projects\SiteFinity\www\
Debug: True

Process information:
Process ID: 4612
Process Name: WebDev.WebServer

Request information:
Request URL: /Sitefinity/Admin/Modules.aspx?module=Newsletters
Rewrite URL: http://localhost:52793/Sitefinity/Admin/Modules.aspx?module=Newsletters
Url Referrer: http://localhost:52793/Sitefinity/Admin/Modules.aspx?module=Newsletters
Is Authenticated: True
Authentication Type: Forms
User: NAbercrombie
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2)
User Address: 127.0.0.1

Variables:
RadControlRandomNumber: 0
AspSessionIDManagerInitializeRequestCalled: True
CmsHttpRequest: /Sitefinity/Admin/Modules.aspx?module=Newsletters

- L0 -------------------------------------------------------------------------------

Exception Type: System.InvalidCastException

Message: Specified cast is not valid.

Source: Telerik.Notifications

Stack Trace:
   at Telerik.Notifications.Newsletters.WebControl.CreateNewsletter.OnWriteContent(ControlPanel cntrlPnlObj)
   at Telerik.Notifications.Newsletters.WebControl.CreateNewsletter.button_Command(Object sender, CommandEventArgs e)
   at System.Web.UI.WebControls.LinkButton.OnCommand(CommandEventArgs e)
   at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)
   at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
------------------------------------------------------------------------------------

Reply

Ivan Dimitrov Ivan Dimitrov

Posted on Feb 26, 2010 (permalink)

Hi Nathan,

The problem is that you use Active Directory and SID for authentication, since the Newsletters module expects Guid. You need to convert SID to GUID or use Guids with AD.

The solution requires that you should override the ActiveDirectoryMembership classes and make a Guid - SID mapping

sample code:

Copy Code

public class CustomActiveDirectoryMembershipProvider : ActiveDirectoryMembershipProvider

{

    public override MembershipUser GetUser(string username, bool userIsOnline)

    {

         return base.GetUser(username, userIsOnline);

    }

    public override MembershipUser GetUser(object providerUserKey, bool userIsOnline)

    {

        // check if providerUserKey is Guid and get its mapped SID

        return base.GetUser(providerUserKey, userIsOnline);

    }

}

public class CustomMembershipUser : MembershipUser

{

    public MembershipUserCustom()

    {

    }

    public override object ProviderUserKey

    {

        get

        {

            return base.ProviderUserKey;

        }

    }

}

Kind regards,
Ivan Dimitrov
the Telerik team

Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

Reply

Nathan

Posted on Feb 26, 2010 (permalink)

Thanks Ivan.

We currently use our own Membership Provider that connects back to our own CRM. I'll take a look at how this is being implemented and see if we can't convert the providerUserKey to a GUID. Currently, we use their email address as the key so I'll make some changes and let you know if this resolves our problem.

Thanks again.
--Nathan

Reply

Ivan Dimitrov Ivan Dimitrov

Posted on Feb 26, 2010 (permalink)

Hi Nathan,

Note that you should use Guids. The providerUserKey for the default provider is GUID. Let us know how it goes.

Kind regards,
Ivan Dimitrov
the Telerik team

Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

Reply

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Not answered Newsletter Module Throws 503 Error.