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• Peter

  Posted on Jun 7, 2009 (permalink)

  Hi,
  
  Im trying to install 3.6 Community on my Vista using "Bullet Proof Guide to Installing Sitefinity 3.x ".
  
  When I start the project manager for the first time (as administrator) I get the following error:
  
  Error Summary Error Summary

  HTTP Error 404.17 - Not Found

  The requested content appears to be script and will not be served by the static file handler.

  Detailed Error Information

  Module	StaticFileModule
  Notification	ExecuteRequestHandler
  Handler	StaticFile
  Error Code	0x80070032

  Requested URL	http://localhost/telerik/Sitefinity3.6.Community/Default.aspx
  Physical Path	C:\Program Files (x86)\telerik\Sitefinity3.6 Community\ProjectManager\Default.aspx
  Logon Method	Negotiate
  Logon User	C-CM-WV-200\admin

  Most likely causes:

  • The request matched a wildcard mime map. The request is mapped to the static file handler. If there were different pre-conditions, the request will map to a different handler.

  Things you can try:

  • If you want to serve this content as a static file, add an explicit MIME map.

  Links and More Information

  Sometimes preconditions and a wildcard MIME map can unintentionally cause serving script source.

  View more information »

  
  Of cause I'm pretty sure I have followed the guide but obviously I have messed something up.
  
  I would be grateful if anyone could help me sort this out.
  
  Thanks
  Peter
  

  Reply

• Ivan Dimitrov Ivan Dimitrov

  Posted on Jun 7, 2009 (permalink)

  Hello Peter,
  
  If you are running 64 bit OS I suggest that you should enable 32 bit application for IIS. Right click on the Application Pool and select "Advanced Settings" then "Enable 32-bit Applications." Also, try changing the  application pool from Default to Classic .NET AppPool. Check out whether you have configured your web server to handle ASP.Net extensions. Make sure that  ASP is installed (by default, ASP is not installed with IIS)
  
  Greetings,
  Ivan Dimitrov
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Check out the tips for optimizing your support resource searches.

  Reply

• Chuck

  Posted on Oct 20, 2009 (permalink)

  Thanks for the information this solved my problem on Windows 7 64-bit running IIS7

  Reply

• Charles Richardson

  Posted on Oct 29, 2009 (permalink)

  Yep, that did it for me as well (Windows Ultimate 64-bit).

  
  

  It's great when answers like this actually work!

  Reply

• lgroup

  Posted on Oct 30, 2009 (permalink)

  I ran into this as well with Windows 7 64-bit.    Might be a good idea to add this to the installation documents in the future.    :)
  
  

  Reply

• Kurt

  Posted on Nov 17, 2009 (permalink)

  I do agree with you about the need to document the 32bit requirment, however, it would be even better if Sitefinity  supported 64 bit and the new integrated pipeline.
  

  Reply

• Ant Lu

  Posted on Dec 15, 2009 (permalink)

  As with the other commenters, Enabling 32-bit applications solved my problem (win7 x64).

  Reply

• Chris Rathermel

  Posted on Aug 7, 2010 (permalink)

  Agreed, I really hope 4.0 is able to run on 64 bit IIS 7 properly.

  Reply

• Ivan Dimitrov Ivan Dimitrov

  Posted on Aug 8, 2010 (permalink)

  Hello Chris Rathermel,
  
  Sitefinity 4.0 supports IIS7, IIS 7.5, 32 and 64 bit OS.
  
  Regards,
  Ivan Dimitrov
  the Telerik team

  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

  Reply

• Drew

  Posted on Aug 10, 2010 (permalink)

  I was having the same problem, and this guide was a great solution.  Thank you. 

  Reply

• Gratian

  Posted on Nov 5, 2010 (permalink)

  Hi,
  I am having the same issue but using Sitefinity 3.7 sp4 (standard edition). I am trying to install it on a Win 2008R2 server 64bit. I tried all the "solutions" on this forum and other and still no success.
  If there is another small "check" that it might make it work please help me.
  Thanks,
  Gratian.
  
  ** Update
  I also succeeded solving this problem.
  I looked at the Handler Mappings and i don't know why in telerik application for handler mappings the mappings where strange (more then in default website) so i clicked revert to parent and did the same think for Sitefinity3.7, reset iis and hit f5 in browser and it worked.

  Reply

• Ivan Dimitrov Ivan Dimitrov

  Posted on Nov 5, 2010 (permalink)

  Hi Gratian,
  
  We sent a reply to the support request you opened.
  
  Best wishes,
  Ivan Dimitrov
  the Telerik team

  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

  Reply

• Timothy

  Posted on Nov 18, 2010 (permalink)

  I'm having the same issue as the poster using 3.7 sp4 std edition. Any feedback from support on this yet?
  
  **Update. I've been able to fix my issue**
  For the 3.7 sp4 (standard edition) build, it required .Net 4.0 framework. That meant in IIS I needed to either change the framework version the "Classic .NET AppPool" was using to 4.0.....OR use the "ASP.NET v4.0 Classic" app pool with the 32bit flag thrown.  I used the new v4.0 Classic app pool.
  
  Also, I had to enable the 4.0 ISAPI filters. That is done at the Server node; (MyServerName) --> Features View --> ISAPI and CGI Restrictions.
  
  Once I changed application pool .Net framework version to 4.0 (with 32bit flag set) and enabled the 4.0 ISAPI filters, I was able to get the 3.7 sp4 drop to work. (Be sure to update the website with whichever App Pool you went with)

  Reply

• Ivan Dimitrov Ivan Dimitrov

  Posted on Nov 18, 2010 (permalink)

  Hi Timothy,
  
  Thank you for sharing your experience with us. I believe that it will help to other community members. I just want to clarify that the issue is related to IIS settings and Sitefinity is not the problem here as I and my colleges and other customers described this. 
  
  All the best,
  Ivan Dimitrov
  the Telerik team

  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

  Reply

• Paul

  Posted on Nov 22, 2010 (permalink)

  Timothy, thanks for the instructions.  This fixed my problem as well.
  
  Ivan, I think pointing to IIS as the problem is a bit of deflection of responsibility, isn't it?  The settings are what they are.  If workarounds are required to get your product installed, shouldn't they be documented?  This is an install on a pretty vanilla configuration of Windows 7.  Maybe I'm wrong, but I would think Windows 7 should be a somewhat popular O/S, and support for it should be documented in the install guide. 
  
  Just my .02.
  
  

  Reply

• Ivan Dimitrov Ivan Dimitrov

  Posted on Nov 22, 2010 (permalink)

  Hi Paul,
  
  If you set each other ASP.NET web application that is built against a lower version that the .NET framework that you application pool use (which is part of IIS) you will have the same issue. Also setting the application pool to the correct version of .NET is not a workaround and here the problem is not related to the OS, it is related to the bit mode that the OS uses and application pool settings.
  
  Also the clarification is about that there is no issue in our code and this issue is related to IIS settings.
  
  Regards,
  Ivan Dimitrov
  the Telerik team

  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

  Reply

• Pankaj

  Posted on Nov 23, 2010 (permalink)

  Hi Timothy
  Thank you very much. This really helped me.
  I was installing Sitefinity 3.7 on Windows 2008 64 bit and was struggling with this issue since last few days.

  Reply

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