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Home / Developer Network / Forums / Sitefinity Older Versions (3.x): Set-up & Installation > Outdated instructions for 3.7 sp4 license keys

• Jeremy

  Posted on Jan 17, 2011 (permalink)

  I upgraded my sitifinity install from 3.7 sp3 to 3.7 sp4 and now I get an error "You are running a trial version of Sitefinity 3.7" .
  
  So I decided to look at the instructions for licensed copies of sitefinity. It appeared outdated.
  http://www.sitefinity.com/documents/installationguide_3_7.pdf
  
  
  When I go to my account: the only option I have is to download the license.  It it a .lic extention.  which does not match the directions in the pdf file.  
  
  So I do I install the license key?  TELERIK  you really need to get your documentation together.  !!!!
      ?>>Installation guide= wrong
      ?>>upgrade guide = misleading /incomplete
  
  The previous key I owned was placed in app_data\LicenseFile.xml
  So I attempted to put the new key>>LicenseFile.lic
  in the same folder??
  
  IS THIS CORRECT?  any help would be appreciated...
  
  Thanks,
  Doug Lubey of Louisiana
  

  Reply

• Ivan Dimitrov Ivan Dimitrov

  Posted on Jan 17, 2011 (permalink)

  Hi Sravanthi,
  
  LicenseFile.lic is used in Sitefinity 4.0. To add the key to your project you may use several options
  
  1. From the Project Manager - there is option to connect to your Sitefinity's account and get the key directly or upload it form a physical location
  
  2. Manually - the key should be added to /App_Data/Sitefinity folder.
  
  Regards,
  Ivan Dimitrov
  the Telerik team

  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

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• Kevin

  Posted on Apr 29, 2011 (permalink)

  We purchased the Sitefinity 3.7 Standard edition and are getting the same, intermittent error. It is for the RadDatePicker control. Do we have rights to the AJAX controls with purchase of this edition? I have tried to follow the instructions provided in the PDF, but without success. I go to your site and search for anything concerning Licenses, but am not finding anything. Please advise.

  Reply

• Ivan Dimitrov Ivan Dimitrov

  Posted on May 3, 2011 (permalink)

  Hello Kevin,
  
  Please take a look at this KB
  
  http://www.sitefinity.com/devnet/kb/sitefinity-3-x/you-are-running-a-trial-version-of-sitefinity.aspx
  
  Greetings,
  Ivan Dimitrov
  the Telerik team

  Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

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• Kevin

  Posted on May 3, 2011 (permalink)

  These instructions say to place LicenseFile.xml into Sitefinity folder where the post above says to place Sitefinity.lic into Sitefinity folder. Not sure which is correct. Keep in mind that the person asking the question says that he has 3.7 sp4 and yet your support says that Sitefinity.lic is correct. Please advise.

  Reply

• Ivan Dimitrov Ivan Dimitrov

  Posted on May 3, 2011 (permalink)

  Hi Kevin,
  
  In the KB steps I do not see a reference to a lic file
  
  3.     Make sure the company name is spelled correctly.

  4.     Make sure that your license key is in a file named LicenseFile.xml.

  5.     Make sure LicenseFile.xml is located in  ~/[YourWebsite]/Sitefinity folder.
  
  The KB is valid for 3.x edition.
  
  Best wishes,
  Ivan Dimitrov
  the Telerik team

  Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

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• CMS_User

  Posted on May 24, 2011 (permalink)

  is there supposed to be Sitefinity folder in App_Data? I've only see it in the main folder.
  
  quote:
  Hi Sravanthi,
  
  LicenseFile.lic is used in Sitefinity 4.0. To add the key to your project you may use several options
  
  1. From the Project Manager - there is option to connect to your Sitefinity's account and get the key directly or upload it form a physical location
  
  2. Manually - the key should be added to /App_Data/Sitefinity folder.
  
  Regards,
  Ivan Dimitrov
  the Telerik team

  Reply

• Ivan Dimitrov Ivan Dimitrov

  Posted on May 24, 2011 (permalink)

  Hi Than,
  
  Yes, if you use Sitefinity 4.x editions. There is no Sitefinity folder under App_Data for the older editions.
  
  Regards,
  Ivan Dimitrov
  the Telerik team

  Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

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• CMS_User

  Posted on May 24, 2011 (permalink)

  Thanks.
  
  How does company name fit into this?

  
  

  The reason I’m asking is that we are getting this message too. We acquired this CMS tool under our company (company L etc.) name but it deployed in the customer environment (company G etc.). 
  
  

  Reply

• Ivan Dimitrov Ivan Dimitrov

  Posted on May 25, 2011 (permalink)

  Hello ,
  
  The company name doesn't matter. The domain name is encrypted in the key and this is what we need.
  
  Kind regards,
  Ivan Dimitrov
  the Telerik team

  Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

  Reply

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