Posted
on Jun 10, 2011
(permalink)
Hi Guys,
Unlike other forums on the web, most answers come from the support team at Telerik. This is wonderful because you get deal with the developers but it seems lately that the turnaround times have slowed down dramatically and I am not sure what the reason for this is. Perhaps it is that more support is given on SF4 now but that leaves clients on 3.X with questions not being answered.
So I would like to make a suggestion:
To get client's answering each other's questions rather than the Telerik team alone, we need incentive to do so in ways of reward system.
Based on a scoring system, the more successful questions people answer the higher their score will climb. Let's call it 10 000 points. When a person has scored 1000 points, they get a percentage off on their next purchase of SF. If people are very active, they can score up to 10 000 points which then gives them a free version of one of the Sitefinity 4 licenses.
If however, that activity begins to stagnate, points start diminishing over time and eventually end up with your "minimum balance" of 100 points.
StackOverflow, although they do not work on giving you something physical works on a badge system and it's very successful because there is something to work towards to.
My hope is that this will speed up the process of getting technical answers to topics people post about and the developers can spend their time better documenting Sitefinity as a whole rather than the sporadic answers to which many of them have been repeated time and time again.
Another idea is that if you were to score 1000 points, you can become a Sitefinity wiki(documentation) contrubutor for example which then gives you access to make changes and additions to documentation that Sitefinity may have posted about.
In this case I am referring to the ins and outs of how to map a control for instance. It's great that there is an example of how to do this but it's limited because it only gives one example. We need an entire matrix of what control works with what part of Sitefinity and the example you have does not cover this in its entirety.
If I were to score my 1000 points and become a contributor, then I could open up that documentation and give further examples of what a person can map.
Your thoughts?
James