| Technical Support | Yes | Yes | Yes | Yes | Yes |
| All support issue replies reviewed for quality assurance | No | No | No | Yes | Yes |
| Issue escalation to product development teams | No | No | No | Yes | Yes |
| Access to Upcoming Beta Releases | No | No | No | Yes | Yes |
| Guaranteed response time (Mon - Fri) | 72h | 48h | 48h | 24h | 24h |
| # of free support incidents | unlimited | 5 | unlimited | unlimited | unlimited |
| Validity | 30 days | 1 year | 1 year | 1 year | 1 year |
| 12 months of free version upgrades | No | Yes | Yes | Yes | Yes |