Customers and Orders

Customers

You can view and manage the customers of your e-commerce on the Customers page.

To open the Customers page, in the main menu in the upper part of the screen, click Ecommerce » Customers.
The Customers page appears, displaying a list of all customers with actions you can perform on them.
Use this page to view and manage customers.

Viewing customer’s details

To view the details of a customer’s orders, click the respective customer in the list.
The Customer Info page appears, displaying the following:

• The username, the e-mail, and the registration date of the customer.
• The summary of all orders and their total amount.
• A list of all orders.
  To view details for a particular order, click it.
  For more information, see Reviewing an order below.

Managing customers

To delete, deactivate, or edit the profile of a customer, perform of the following:

• To delete a customer, on Customers page, click Actions link of the respective customer, and then click Delete.
  A dialog box appears where you must confirm the deletion.
• To deactivate a customer, on Customers page, click Actions link of the respective customer, and then click MakeInactive.
• To edit the profile of a customer, on Customers page, click Actions link of the respective customer, and then click EditProfile.

Orders

You can view and manage orders on the Orders page.

To open the Orders page, in the main menu in the upper part of the screen, click Ecommerce » Orders.
The Orders page appears, displaying a list of all orders, their status, and actions you can perform on them.
Use this page to view and delete orders.

Reviewing an order

To review an order, click it.
The Order Info page appears, displaying the following:

• The user who placed the order.
• The products purchased, their quantities, prices and taxes.
• The shipping address and method.
• The payment details and billing address.

Managing the status of an orders

If you manually need to mark an order as paid, click the Actions link of this order and the click Mark as paid.

If you manually need to mark an order as shipped, click the Actions link of this order and the click Mark as shipped.

Deleting an order

To delete an order from the list of orders, perform one of the following:

• On Orders page, click Actions link of the respective order, and then click Delete.
• On Order Info page, click More actions » Delete.

A dialog box appears where you must confirm the deletion.