Creating a new product

1. If you have multiple sites, on Products page select the site where you want to create products, using the selector in the upper-left corner of the page. 
   If your site uses more than one source for products, you must choose the source where you want to create the products.
   If you have more than one sources configured, all available sources are displayed in the toolbar, where you can select the source of your choice.
   For more information, see Multiple site management.
2. Depending on the number of products and product types you have created, perform one of the following:
   • If you have only one product type and have not created any products, the system displays the following in the center of the screen:

     

     To create a new product, click Create a product.

   • If you have only one product type and you have already created one or more products, the system displays a list of all created products and the following button in the toolbar of Products page:

     

     To create a new product, click Create a product.

   • If you have more than one product types created and you have no products created, the system displays the following in the center of the screen:

     

     To create a new product, click the type of product you want to create.

   • If you have more than one product types created and you have already created one or more products, the system displays a list of all created products and the following button in the toolbar of Products page:

     

   • NOTE: If you are working in multilingual mode, before creating a product, you must first choose the language in which you want to create the product. Select the language from Languages dropdown box in the right of the page.

     For more information about different languages, see Languages.

3. To create a new product, click Create a… and from the dropdown list that appears, click the type of product you want to create. In the Title input field, enter the name of the product.
4. In the text editor, enter the description of the product.
   For more information, see The text editor.
5. Depending  on whether your product is shippable product or a digital download, perform one of the following:
   • If you are creating a shippable product, enter the Weight of the product in the selected unit of measurement.
     For more information about choosing the unit of measurement, see Store settings.
   • If you are creating a product that is a digital download the field File To Download appears.
     There you can select the file that can be downloaded when a customer purchases a product such as MP3 or software.
     To upload the file, click Select File and choose between the following:
     • From your computer
       1. To upload a file, click Select…, browse your computer to find the file you want to upload and click Open.
          You can select only one file.
       2. In Where to store the uploaded document or other file? dropdown box, select the library where you want to put the file.
       3. In What title to display for this document?, enter the file title that will be displayed to the user.
       4. Click Insert the document or other file.
     • From already uploaded 
       The system displays all files uploaded in Downloadable goods library.
       1. Click the file you want to insert.
       2. Click Insert the document or other file.
       3. NOTE: All digital downloads are stored in Downloadable goods library. To manage the files in the library, click Administration » User files » Downloadable goods. The files in the library are restricted. They are displayed only to users that have purchased them. For more information about managing the library, see Managing document and file libraries.
     • By default, products of type General product are shippable. For more information of how to change whether a product type is shippable or not, see Creating product types.
6. If you want the product to belong to a particular department, under Departments section, click Select departments… button.
   You assign your product to one or more department by selecting their checkboxes and clicking Done button.
   If the department you want to add does not exist, you can add it by clicking Create a department.
   1. Enter the name of the new department.
   2. Choose between the following radio buttons:
      • No parent
        The department you want to create is a top level department.
      • Select a parent…
        The department you want to create is a sub-department of another department.
        Select the parent department of the new department and click Done.
   3. Click Create this department.
   4. For more information about departments, see Creating departments.
7. In Tags section, perform one of the following:
   • In the input field that appears, enter a new tag name and click Add.
   • Click Select from existing link.
     From the list of all existing tags that appears, click the tags with which you want to tag the content item.
   • To delete a tag assigned to the content item, click (Remove this tag).

     For more information, see Using tags.

8. Enter the Price of the product in the selected currency.
   For more information about changing the default currency, see Store settings.
9. In Tax class dropdown select the tax class, which is applied to the product.
   If you have not defined any specific tax classes, the standard rate is applied. If you have not defined any taxes, nothing will be applied to the product.

   EXAMPLE: You have defined standard VAT rate for the UK to be 20% and you have defined a tax class Books, that is subject to a lower (10%) VAT. When you create a book, in Tax class dropdown box, you select Books.

   For more information, see Defining taxes.

10. Enter the stock keeping unit.
11. Choose whether you want to track the inventory of the product by selecting one of the following:
    • Track inventory
      1. Select this, if you want the system to keep track of the number of items in stock. If the product has variations, such as different sizes or colors, the system does not track them individually, but adds all variations together.
      2. In the field, enter the total quantity of the product.
      3. Choose what to do if the product is out of stock:
         • To hide the product from the products list, deselect Display the product checkbox.
         • To display the product, but without the possibility to be added to the cart, select Display the product checkbox and deselect Allow orders even if not available checkbox.
         • To display the product with the possibility to be added to the shopping cart, select Display the product and Allow orders even if not available checkboxes.
    • Track inventory by variations
      Select this, if the product has variations, such as size or color, and you want to track stock of each variation separately.
      You can enter the stock for each variation separately on the product’s variations page. For more information, see Creating and editing product variations.
    • Do not track inventory
      Select this, if you do not want the system to track the stock of this product.
12. If you want to define a sale price for this product, expand Sale section and perform the following:
    1. In SalePrice, enter the price, for which the product will be selling when the sale starts.
    2. In Sale Start Date, enter the date and hour when the product’s price will change from regular to sale price.
       Use the calendar and the time picker that appear when you click the field.
    3. In Sale End Date, enter the date and hour when the product’s price will change from sale back to normal price.
       If there is no end date, leave the field empty.
13. In the Images section choose one or more images to display with the product.
    For more information, see Managing the images and the documents of a product.
14. If you want to make the product active, select This product is active checkbox.
15. By clicking More options, you can change the following:
    • The automatically generated URL of the product.
      To change it, click Change and enter a new URL name.
    • The role to which a user ordering this product is assigned.
      Assigning users to a role allows you to give them specific permissions. For example, only they can be allowed to download a file, to enter specific support resources, etc.
16. Fill out any custom fields you have created.
    If you are creating a product type different than the General product type and you have added any custom fields to the product type, they appear when you are creating a product of the selected type.
    For more information about custom fields, see Adding custom fields to content items.

    To display a custom field in the public side of your website, you must add the field to the widget template which you use to display the product. For more information, see Creating and editing widget templates.

    EXAMPLE: You have created a product type Book and you have added a custom field Author. When creating a new product of type Book, the Author field will appear. Then you must change the template that the Products list widget is using, so that it displays the Author field to a website visitor, who is viewing the book you have created.

17. Before you finish creating the product, you can preview it by clicking the Preview button in the toolbar. 
    The product opens in its default page. If there is no default page, it means the product is not displayed anywhere on the site and you cannot preview it.
    To see which the default page for the product is, expand Pages in the right side. The page on the top of the list is the default page. For more information about viewing and setting default pages, see Default pages for content items.
18. When you are finished creating the product, you must set its status, using the buttons at the bottom of the product. For more information, see Setting the status of a new page or content item.