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Home > Support > Forums home > Sitefinity 2.x > Installation > Cannot create virtual directory 'telerik' HRESULT: 0x8000500F

stephen@scizzortell.com, 5/16/2007 12:28:21 AM

When I try installing Sitefinity3.0 on my windows 2003 server (IIS6), I receive the following error. Any help?

, 5/16/2007 8:23:17 AM

Hello Stephen,

This error may occur for this two reasons:
1. If the logged user has no administrative permissions.
2. If IIS is not properly configured to use ASP.NET.

You can also have a look at “Configuring IIS” chapter in User Manual.
Also, could you please check up if it is possible to create virtual directories manually?

Thanks a lot in advance for your cooperation!

Best wishes,
Pepi
the Telerik team

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stephen@scizzortell.com, 5/16/2007 8:59:53 AM

Hi Pepi,

I am logged in as administrator, and I can create these virtual directories manually. Several other ASP.NET 2.0 web applications are running on the computer in questions without a problem.

I was able to set up the initial Sitefinity 3.0 virtual directory structure manually - but I still get this error when I try creating a project.

, 5/16/2007 9:38:40 AM

Hello Stephen,

I assume that your distribution might have been corrupted. You can download the official release version from Sitefinity site http://sitefinity.com/my-client.net/my-downloads.aspx and try again. Firstly you should uninstall the old version.
In case installing new version doesn’t help, could you please send us more detailed information about your IIS configuration; some screenshots for example will be great.

Thanks in advance!

Kind regards,
Pepi
the Telerik team

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bzburns, 5/16/2007 10:47:07 AM

I have created a ticket in the system.

How does Sitefinity install determine which website to install the virtual directories under? I have many sites on this machine and need to know what site it is attempting to install to.

bzburns, 5/16/2007 11:26:33 AM

I have fixed this and will update my support ticket:

Apparently, the Sitefinity install process looks for w3svc/1 as the website to use. I had removed this website (as i always do with new servers) from the iis management console. This path still does exist in the metabase, but it is inaccessible (as I want it to be).

As soon as I copied another website configuration to w3svc/1 using adsutil (in order to once again display this site in IIS console), the installer worked properly and I'm up and running.

Fix for Telerik: I think Sitefinity should prompt the user for which website to to install the virtual directories to, rather than assuming the Default Web Site w3svc/1. This was a headache, as this preference is not listed in the install documentation.

, 5/17/2007 6:17:28 AM

Hello Stephen,

Thank you for the suggestion.
We will take it into consideration when improving the install actions.

Sincerely yours,
Vlad
the Telerik team

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c, 6/5/2008 7:15:04 PM

could someone provide further instruction on how to do what bzburns did to fix this issue. I would greatly appreciate any help.

a product by telerik

Sitefinity ASP.NET CMS - Content Management System

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