Sitefinity ASP.NET CMS - Content Management System

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Support Options

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Each License includes the following level of support:

Community 
Edition

Standard Edition
(Trial)

Standard Edition
(Commercial Version)
All issues addressed by Senior Support Engineers

   no   

no

yes
Issue escalation to product development teams

no

no

no
Access to Upcoming Beta Releases

no

no

yes
Access to Sitefinity forums

yes

yes

yes
Guaranteed response time (Mon - Fri)

no

72 h.

48 h.
# of free support incidents

no

5

unlimited
Validity

NA

30 Days

1 Year
12 months of free version upgrades

      no        

no

yes

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