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Create New User Error

2 posts, 0 answered
  1. Mark
    Mark avatar
    147 posts
    Registered:
    01 Jun 2010
    23 May 2011
    Link to this post
    I'm running 4.1 SP1, upgraded from 4.1, upgraded from 4.0. When I click on New User from the Administration --> Users page I receive this error. Can someone help me out?

    Object reference not set to an instance of an object.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

    Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

    Source Error: 

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace: 

    [NullReferenceException: Object reference not set to an instance of an object.]
       Telerik.Sitefinity.Fluent.DynamicData.DynamicTypeDescriptionFacade.LoadDynamicTypeDescription(Type dynamicType) +88
       Telerik.Sitefinity.Modules.UserProfiles.UserProfilesHelper.GetUserProfileType(Type clrType, String metaDataProviderName) +173
       Telerik.Sitefinity.Modules.UserProfiles.Web.UI.UserProfilesControl.InitializeControls(GenericContainer dialogContainer) +578
       Telerik.Sitefinity.Web.UI.SimpleView.CreateChildControls() +81
       System.Web.UI.Control.EnsureChildControls() +181
       System.Web.UI.Control.PreRenderRecursiveInternal() +59
       System.Web.UI.Control.PreRenderRecursiveInternal() +221
       System.Web.UI.Control.PreRenderRecursiveInternal() +221
       System.Web.UI.Control.PreRenderRecursiveInternal() +221
       System.Web.UI.Control.PreRenderRecursiveInternal() +221
       System.Web.UI.Control.PreRenderRecursiveInternal() +221
       System.Web.UI.Control.PreRenderRecursiveInternal() +221
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4184
  2. Victor Velev
    Victor Velev avatar
    1345 posts
    Registered:
    06 Jul 2015
    24 May 2011
    Link to this post
    Hello Mark,

    The error you get is probably caused by the upgrade process not doing its job properly.

    Can you tell me if you have a record in sf_meta_type_descriptions that looks something like this:
     
    id - 445278DC-F303-4BEC-8589-E2A7446C610C
    app_name - //
    meta_type_id - 638670CC-B540-4FD3-ADB0-101899D1630A
    user_friendly_name - Basic profile
    description - NULL
    voa_version - 1


     Also you need a record in sf_meta_types with id equal to the meta_type_id  above. We have some clients reporting that doing a fresh upgrade the issue goes away.


    Greetings,
    Victor Velev
    the Telerik team
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2 posts, 0 answered