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Error during installation.

4 posts, 0 answered
  1. Wesley
    Wesley avatar
    17 posts
    Registered:
    08 Nov 2010
    11 Mar 2011
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    I am attempting to install the sitefinity evaluation license on Windows 2003 SBE and am recieving a very non descript error: 

        Chainer has encountered a problem and needs to close.  We are sorry for the inconvenience.

    The installer then equests that I attempt the installation again with logging. I did this, but the file is beyond the upload limit here, so if it will help I can send it through email. When I look in the windows application event log I see the following:

        EventType clr20r3, P1 msi41.tmp, P2 1.0.0.0, P3 4d6e6d10, P4 chainer, P5 1.0.0.0, P6 4d6e6d10, P7 348, P8 17, P9 iccxrsp2bu5i0tewyqer3dwakgwpccxq, P10 NIL.



    I am just attempting to evaluate the product for a customer and provided I can get over this installation hurdle, he will be purchasing it.

    Thanks for your help
  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    12 Sep 2017
    14 Mar 2011
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    Hi Wesley,

    Can you try to make a custom installation and exclude the RadControls and Silverlight controls from the installation.

    All the best,
    Ivan Dimitrov
    the Telerik team
  3. Wesley
    Wesley avatar
    17 posts
    Registered:
    08 Nov 2010
    14 Mar 2011
    Link to this post
    Thanks for the reply. That at least allowed me to install the application, but I haven't yet had a chance to test the installation. If we intend to use the Ajax RadControls in our development, how will this work since we have not installed this component for Sitefinity?
  4. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    12 Sep 2017
    15 Mar 2011
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    Hello Wesley,

    The Telerik.Web.UI dll is included in each project ( bin folder), so there would not a problem to use the RadControls in a custom implementations.

    All the best,
    Ivan Dimitrov
    the Telerik team
4 posts, 0 answered