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Forced logout while publishing a page

6 posts, 0 answered
  1. Samir Vaidya
    Samir Vaidya avatar
    261 posts
    Registered:
    05 Feb 2005
    28 Aug 2011
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    I am using Sitefinity v. 4.2 Small Business Edition and while publishing a page with a reusable/shared content block, I was forcefully logged out of my site.

    I have attached a screenshot for your review.
  2. Petya
    Petya avatar
    123 posts
    Registered:
    30 May 2017
    31 Aug 2011
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    Hi Samir ,

    Do you receive this message constantly? Can you provide some exact steps to replicate this issue?

    I see you have a lot of problems, so can you provide us access to your project or send us your database ( and dll files ) and we will be able to investigate the issues locally. Thank you in advance!

    Greetings,
    Petya
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  3. Samir Vaidya
    Samir Vaidya avatar
    261 posts
    Registered:
    05 Feb 2005
    02 Sep 2011
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    I am unable to attach copies of the error log files due to the file extension restriction.

    Please provide an alternative method to attach the error log files.

  4. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    Registered:
    03 Nov 2014
    02 Sep 2011
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    Hello Samir Vaidya,

    Please, check your other forum thread, I replied you there. Also, do not attach the files on the forum, but attach them in your open support ticket, or create a new ticket and attach the files there.

    Best wishes,
    Lubomir Velkov
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  5. Samir Vaidya
    Samir Vaidya avatar
    261 posts
    Registered:
    05 Feb 2005
    06 Sep 2011
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    I was able to consistently reproduce this issue by simply selecting on "Title & Properties" from the Action menu.  It seems that if the operation takes too long, I am automatically kicked out of the system with the error message provided earlier.

    In addition, even though this seems to be a defect in Sitefinity, I am unable to open a support ticket because I am limited to a total of 5 support tickets for Small Business Edition for the next 10 months of my support lifecycle.  Therefore, as suggested in Sitefinity's own website, my only support option is through the forums.  However, I can no longer attach error log files to the Forum, so I am stuck up a river without a paddle in regards to obtaining support on these problematic issues!!


  6. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    Registered:
    03 Nov 2014
    07 Sep 2011
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    Hi Samir Vaidya,

    This looks like a problem on your side. I just tested with 1650 to publish a page with a content block and it all worked. Have you upgraded to 4.2 from a previous version? By any chance did you use the Migration module to migrate the site from an existing 3.7 site?

    All the best,
    Lubomir Velkov
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

6 posts, 0 answered