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Forums / Bugs & Issues / Images Missing after Deployment to Production Server - "403 - Forbidden: Access Denied" when viewing

Images Missing after Deployment to Production Server - "403 - Forbidden: Access Denied" when viewing

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2 posts, 0 answered
  1. Jeff Mah
    Jeff Mah avatar
    31 posts
    25 Feb 2005
    27 Jul 2011
    Link to this post
    I deployed my site from my dev environment to my hosted environment using information from Gabe Sumner's post ( but now. Images are showing up as broken and when I login to the admin side all the images in the library are broken as well and when I try to view an image I get the "403 - Forbidden: Access Denied" message. When I upload a new image the same thing happens.

    Has anybody encountered this before? I'm guessing it's a simple permission issue but I'm fairly positive everything has been setup properly by my hosting provider. The only item they have not done is enable the "Desktop Experience" on the server.

    Please advise.
  2. Victor Velev
    Victor Velev avatar
    1345 posts
    06 Jul 2015
    29 Jul 2011
    Link to this post
    Hi Jeff Mah,

    When you deploy your website to a shared hosting make sure to check our hosting partners page as they provide best service when installing or configuring Sitefinity. Also please check the documentation page regarding the deployment of websites to a shared hosting server. If the images are not showing please make sure the handler mappings are set properly in IIS, and the system has read/write permissions to the App_Data folder.

    Victor Velev
    the Telerik team
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2 posts, 0 answered