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Import CSV email subscribers continuously times out

3 posts, 0 answered
  1. Alex
    Alex avatar
    3 posts
    Registered:
    12 Jul 2012
    13 Jul 2012
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    Hi, I'm having issues importing my mailing list. I have 8000+ subscribers to add from a CSV file, but the server times out after only importing a few hundred at a time. Is there a better way to add this large a list?

    I've been able to get up to 1854 added, but now even when I split the CSV into smaller lists, it won't add any more.

    A quick response with any suggestions would be really appreciated.

    Thanks,

    Alex
  2. Pavel Benov
    Pavel Benov avatar
    341 posts
    Registered:
    14 Mar 2016
    18 Jul 2012
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    Hi Alex,

    The problem you are facing is probably caused by the time required to process the file. I would suggest to locate the httpRuntime tag in the web.config file of your project and add the following property:

    executionTimeout="number"(Int32) 

    See more details on the subject at MSDN.

    Kind regards,
    Pavel Benov
    the Telerik team
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  3. Alex
    Alex avatar
    3 posts
    Registered:
    12 Jul 2012
    18 Jul 2012
    Link to this post
    Thanks Pavel, we'll give it a try.
3 posts, 0 answered