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Return code 12031 linking a template to a master page file

2 posts, 0 answered
  1. Adam
    Adam avatar
    17 posts
    Registered:
    26 Feb 2009
    25 Feb 2011
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    I am getting return code 12031 error trying to link a template to a master page file.
    The linkage never occurs due to the error below:

    Steps to reproduce:

    Login to Sitefinity as Administrator
    Click Design
    Click Page Templates
    Click my Template's Actions / Base Template
    Click "Use your own master file"
    Choose my master page
    Click "Use selected"

    It refreshes the page, but my template still says "Not based on other template"
    Error pop-up in IE: Return code 12031

    At the same time, Firebug shows this URL with an error:
    Failed to load source for: http://myserver.com/Sitefinity/Services/Pages/PageTemplatesService.svc/changeTemplate/c2525a10-011c-47ce-9063-caa9872bb9c7/

    More about this error:
    12031  ERROR_INTERNET_CONNECTION_RESET  The connection with the server has been reset.

     

     

  2. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    Registered:
    01 Feb 2016
    03 Mar 2011
    Link to this post
    Hello Adam,

    This issue looks related to a bug related which we have identified for similar errors and have fixed for the upcoming service pack. In the time being you can take a look at a workaround here.

    Best wishes,
    Radoslav Georgiev
    the Telerik team
2 posts, 0 answered