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Site going down

6 posts, 0 answered
  1. Hydo L
    Hydo L avatar
    98 posts
    Registered:
    31 Mar 2010
    01 Jan 2012
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    Hi,

    We have one website developed in sitefinity 4.1 and running on our servers. But some times the site goes down and giving us an error. Please see the error pages attached.

    Thanks,
    Hydo
  2. Victor Velev
    Victor Velev avatar
    1345 posts
    Registered:
    06 Jul 2015
    03 Jan 2012
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    Hi Hydo,

    Can you tell me in which version exactly you are getting the error because we have noticed this issue in Sitefinity 4.1, but upgrading to a later version ( 4.2, 4.3, 4.4 ) seem to fix the problem.

    Kind regards,
    Victor Velev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Hydo L
    Hydo L avatar
    98 posts
    Registered:
    31 Mar 2010
    04 Jan 2012
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    Hi,

    The version of my site is  Sitefinity 4.1.1395.0.

    Regards,
    Hydo
  4. Victor Velev
    Victor Velev avatar
    1345 posts
    Registered:
    06 Jul 2015
    04 Jan 2012
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    Hi Hydo,

    Please consider upgrading to a later version of Sitefinity as the issue has been fixed in Sitefinity 4.2+.

    Kind regards,
    Victor Velev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. Hydo L
    Hydo L avatar
    98 posts
    Registered:
    31 Mar 2010
    05 Jan 2012
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    Can you please tell me why this happening only sometimes?
  6. Victor Velev
    Victor Velev avatar
    1345 posts
    Registered:
    06 Jul 2015
    05 Jan 2012
    Link to this post
    Hello Hydo,

    The bug is related to caching, when the sites gets locked on random basis. Restarting the project can solve the issue, but the best option for you is to upgrade to our latest release as it includes many bugs fixed, new features and optimizations.

    Greetings,
    Victor Velev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
6 posts, 0 answered