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Sitefinity Migrations Issues

8 posts, 0 answered
  1. waqar
    waqar avatar
    76 posts
    Registered:
    28 Mar 2011
    12 Jul 2011
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    Hi!

    All the issues specified below are occurring after migrating from Sitefinity 4.0 to Sitefinity 4.1 and then Sitefinity 4.1 SP1. Reason for migrating is the performance issue on first time loading as Sitefinity team suggested migrating at http://www.sitefinity.com/devnet/forums/sitefinity-4-x/bugs-issues/timeout-expired-the-timeout-period-elapsed-prior-to-completion-of-the-operation-or-the-server-is-not-responding.aspx but instead of getting good performance we start receiving errors.

    We are having about 35 copies of the same site but few of them have following issues.
    Some strange issues we are facing at sitefinity backend. 


    Scenario 1:

    When Deleting a page with all translations and then creating a page with same name causes this error.(see attached 'Same Url Already Exist.png')
    "You cannot save your changes, because a page with such URL already exist. Change the page URL and try again."


    Scenario 2:

    On updating a page we get following error. Sometime error persists even on page deleting. (see attached 'page draft.png').
    "No row for Telerik.Sitefinity.Pages.Model.PageData ('sf_page_data') GenericOID@d86b7683 PageData content_id=c12c34a2-8247-42a2-ab13-9b3b77258183"


    Scenario 3:

    On some pages we lost the content placeholders and get the following screen. (see attached 'Lost content placeholders.jpg').

    Here we are unable to do anything with the page except deleting it.

    Sometime we face scenario 3 and then scenario 2 together, in this situation we can't do anything neither we can delete nor can update even we can't create the page with same URL.

  2. waqar
    waqar avatar
    76 posts
    Registered:
    28 Mar 2011
    12 Jul 2011
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    One thing more.
    When I run it from Visual Studio I do not get scenario 2 and 3 but at the same time when I run it from IIS I get into these two scenarios.

    Can any body help me in resolving these issues? 
  3. Boyan Barnev
    Boyan Barnev avatar
    1429 posts
    Registered:
    30 Oct 2017
    14 Jul 2011
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    Hello Waqar,

    I'm sorry to hear about the problems you are currently experiencing. Let's try to sort them out. Concerning the first issue, this sounds like there might be some draft version of that page stuck in the database that's causing these problems. Have you tried creating a new page, deleting it and then creating a page with the same name again? This forum post contains a rather logn discussion on a similar topic, please take a look at it as well. If the problems persist, would it be possible to provide us with temporary login credentials to your site's backend so we can observe this behavior?
    Concerning the second issue, like I mentioned above, this also indicates that some page draft content might be present in the database that's causing these erros.  Can you, please, let us know of the circumstances in which this error occurs, or is it completely random one? Also, can you try running the below SQL query:
    select*
    from sf_page_node
    where content_id is not null and content_id not in(select content_id from sf_page_data)
    and let me know if it returns anything? If it returns, please try running this script:
    update sf_page_node
    set content_id = null, node_type = 1
    where content_id is not null and content_id not in(select content_id from sf_page_data)

    Issue three seems to be related to the changes we've introduced in our latest editions of Sitefinity 4.1. Previously when you changed a page template the content was lost, since it lost its placeholders and was left "orphaned" We have introduced a logic to fix this issue by moving the controls to the first available placeholder on the page. If you are using a masterpage that has a contentplaceholder declared in the head similar behavior as the one shown on the screenshot is observed - since this is the first available placeholder the orphaned content will be placed there.

    I'd kindly ask you to upgrade a copy of the problematic project to our latest officially supported version (Sitefinity 4.1 SP2 build 4.1.1501.0) and let me know whether there are any changes in the above scenarios. Thanks in advance.


    Greetings,
    Boyan Barnev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  4. waqar
    waqar avatar
    76 posts
    Registered:
    28 Mar 2011
    15 Jul 2011
    Link to this post
    Thanks for the reply!

    I run this SQL query but found nothing. I upgraded to SP2 but still getting same errors.
    On page updating and sometime on deleting we are getting following error (As defined in scenario 2)

    "No row for Telerik.Sitefinity.Pages.Model.PageData ('sf_page_data') GenericOID@d86b7683 PageData content_id=c12c34a2-8247-42a2-ab13-9b3b77258183"

    After upgrading we started to receive new error (see attached image).

    Please guide us on resolving these issues,

    Thanks!
  5. Boyan Barnev
    Boyan Barnev avatar
    1429 posts
    Registered:
    30 Oct 2017
    15 Jul 2011
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    Hi Waqar,

    Can you, please, let us know hwther you are running the project in a Load balanced scenario? If so, can you make sure you have followed all the steps described in our  Load Balancing section of the Installation and Administration guide?

    All the best,
    Boyan Barnev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  6. waqar
    waqar avatar
    76 posts
    Registered:
    28 Mar 2011
    15 Jul 2011
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    Thanks for quick reply!

    No we didn't configured Network Load Balancing (NLB). Our sites and databases are on stand alone server.

    anything else?
  7. waqar
    waqar avatar
    76 posts
    Registered:
    28 Mar 2011
    15 Jul 2011
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    Hi!
    How can I give the credentials for the problematic site? as I cannot give it on public forum.



  8. Boyan Barnev
    Boyan Barnev avatar
    1429 posts
    Registered:
    30 Oct 2017
    15 Jul 2011
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    Hi Waqar,

    You can submit a support ticket and include the login credentials. If possible, you can also attach a copy of your project and a backup of the database, so we can inspect the project locally.

    All the best,
    Boyan Barnev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
8 posts, 0 answered