More in this section
Forums / Bugs & Issues / User can not use links after send out

User can not use links after send out

The forums are in read-only mode. In case that you want to directly contact the Progress Sitefinity team use the support center. In our Google Plus group you can find more than one thousand Sitefinity developers discussing different topics. For the Stack Overflow threads don’t forget to use the “Sitefinity” tag.
1 posts, 0 answered
  1. Ganna
    Ganna avatar
    2 posts
    01 Jun 2012
    20 Mar 2013
    Link to this post
    Got bug from client today.
    After send out user were not able to open any links in the message.
    After little bit of research i've noticed that url contains some unique per each sendout guids like

    Every subscriber would have these tokens different 'sf='. I noticed that bug happend to subscribers, which were created in code by NewslettersManager.GetManager().CreateSubscriber(false, subscriberId);

    When i checked sitefinity table  sf_subscriber i found out that all users which could not use links had short_id null.

    My fix was to delete all subscribers with shot_id = null and import them again with sitefinity import option.

    What does short_id means and why in documentation example create subscriber it has 'false' for short_id. 

    if (mailingList != null)    {        
    Subscriber subscriber = manager.CreateSubscriber(false, subscriberId);        
    subscriber.FirstName = firstName;        
    subscriber.LastName = lastName;        
    subscriber.Email = email;         
    manager.Subscribe(subscriber, mailingListId);        manager.SaveChanges();    
1 posts, 0 answered