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Images & Documents Categories timing out

3 posts, 0 answered
  1. Saumitra
    Saumitra avatar
    127 posts
    10 Mar 2009
    01 Feb 2011
    Link to this post

    I'm working with Sitefinity 3.7 Standard Edition and facing a strange issue on the production server. Our client has uploaded almost 3000 odd images in an Image library. Now when he clicks the Categories link for that image library, the page times out.

    No clue on why is this happening.

  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    12 Sep 2017
    01 Feb 2011
    Link to this post
    Hi Saumitra,

    It is possible that the server cannot handle the request. Check the SQL and IIS logs. Check the  Sitefinity's log inside App_Data as well.
    How many categories you have? If they are over 150 you might consider implementing optimization in categories view.

    Best wishes,
    Ivan Dimitrov
    the Telerik team
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  3. Stos
    Stos avatar
    9 posts
    26 Jul 2012
    01 Feb 2011
    Link to this post
    I don't mean to hijack this thread, but I REALLY need an answer to what I posted about two weeks ago, as I have not yet gotten a response and the issue is critical component of the website:

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3 posts, 0 answered