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"not granted ManageEcommerce in Backend" exception

4 posts, 0 answered
  1. mgolovanov
    mgolovanov avatar
    4 posts
    16 Jan 2014
    21 Jan 2014
    Link to this post

    I have the user with "Customers (ecommerce)" role assigned.

    On behalf of this user, I make web service call

    in attempt to read all product type data. This call results in an exception

    Timestamp: 21.01.2014 19:31:14
    Message: HandlingInstanceID: 75be90ac-7852-4662-8b39-67179606dfed
    An exception of type 'Telerik.Sitefinity.Security.SecurityDemandFailException' occurred and was caught.
    01/21/2014 23:31:14
    Type : Telerik.Sitefinity.Security.SecurityDemandFailException, Telerik.Sitefinity, Version=6.3.5000.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    Message : Telerik.Sitefinity.Security.Data.StaticRoot, Telerik.Sitefinity was not granted ManageEcommerce in Backend for principals with IDs ff000030-a810-6a09-bb90-33c3c2392e4f
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Void Demand(Telerik.Sitefinity.Security.Model.ISecuredObject, System.String, System.Guid[], Int32, Telerik.Sitefinity.Model.IOwnership)
    Stack Trace :    at Telerik.Sitefinity.Security.SecurityExtensions.Demand(ISecuredObject item, String permissionSet, Guid[] principals, Int32 actions, IOwnership actualOwnerObject)
       at Telerik.Sitefinity.Security.AppPermission.Demand(Int32 actions)
       at Telerik.Sitefinity.Security.AppPermission.Demand(AppAction[] actions)
       at Telerik.Sitefinity.Modules.Ecommerce.Catalog.Web.Services.ProductTypeService.GetProductTypesInternal(String provider, String sortExpression, Int32 skip, Int32 take, String filter)
       at Telerik.Sitefinity.Modules.Ecommerce.Catalog.Web.Services.ProductTypeService.GetProductTypes(String provider, String sortExpression, Int32 skip, Int32 take, String filter)
       at SyncInvokeGetProductTypes(Object , Object[] , Object[] )
       at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
       at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage41(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage4(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage3(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage2(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage1(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

    Additional Info:

    MachineName : HOME-1234567890
    TimeStamp : 21.01.2014 19:31:14
    FullName : Telerik.Sitefinity.Utilities, Version=6.3.5000.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/1/Root/Default-2-130348062540625000
    ThreadIdentity :
    Requested URL :

    Category: ErrorLog
    Priority: 0
    EventId: 90000
    Severity: Error
    Title:Enterprise Library Exception Handling
    Machine: HOME-1234567890
    App Domain: /LM/W3SVC/1/Root/Default-2-130348062540625000
    ProcessId: 3500
    Process Name: d:\windows\system32\inetsrv\w3wp.exe
    Thread Name:
    Win32 ThreadId:2784
    Extended Properties:


    Thank you

    PS. This very call on behalf of the admin goes fine
  2. Steve
    Steve avatar
    3037 posts
    03 Dec 2008
    21 Jan 2014
    Link to this post
    Someone correct me if I'm wrong, but anything under /Sitefinity/Services is protected to only admins...general users can only get to /Sitefinity/Public/Services.
  3. mgolovanov
    mgolovanov avatar
    4 posts
    16 Jan 2014
    21 Jan 2014 in reply to Steve
    Link to this post
    This is my experience too. But documented somewhere, isn't it?
  4. Boyan Barnev
    Boyan Barnev avatar
    1429 posts
    30 Oct 2017
    27 Jan 2014
    Link to this post
    Hi Mikhail,

    Thank you for your kind feedback. We have logged this as a task for our Documentation team. Please keep in touch so we canlet you know once the article is ready.

    Boyan Barnev
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
4 posts, 0 answered