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Cannot access Sitefinity in production environment

5 posts, 0 answered
  1. thomas
    thomas avatar
    9 posts
    Registered:
    15 Mar 2011
    28 Mar 2011
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    I have moved my site into production and for a while it worked without issues. Now, out of nowhere, I am getting error: "Parser Error Message: Could not load file or assembly 'Telerik.Framework' or one of its dependencies. The system cannot find the file specified." To reiterate, this worked fine before. Telerik.Framework.dll is in the bin folder. In IIS, under Default Web Site, I have my Sitefinity site and Sitefinity3.7 listed as applications. Any ideas?

    Thank you in advance

    *Highlighted line:

    <add name="Simple Web Event Provider" type="Telerik.Utilities.TextFileWebEventProvider,Telerik.Framework" logFileName="~/App_Data/sitefinity.log" />
  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    12 Sep 2017
    28 Mar 2011
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    Hello thomas,

    This could happen if you are using health monitoring under medium trust and in this case you should disable it from the web.config. Another option is that you have nested applications and web.config inheritance is not broken. The third option is that the dll version is not the same as the project version - the correct dll is not referenced to the project, you can custom class libraries which reference the old version of the dll or there is some update of the dll ( in VS environment)

    Kind regards,
    Ivan Dimitrov
    the Telerik team
  3. thomas
    thomas avatar
    9 posts
    Registered:
    15 Mar 2011
    29 Mar 2011
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    Thank you for the response. I will, unfortunately, not be able to test until tonight. However, I did some testing on my test server and think that I know what the problem is (one of your recommendations).

    I appreciate the support
  4. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    12 Sep 2017
    01 Apr 2011
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    Hi thomas,

    Ok, let me know if there are some issues, so I could try to provide you with more suggestions.

    Kind regards,
    Ivan Dimitrov
    the Telerik team
  5. thomas
    thomas avatar
    9 posts
    Registered:
    15 Mar 2011
    01 Apr 2011
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    Ivan,

    I appreciate the help. The issue was caused from the way it was deployed. The site was embedded within a site with a physical path to itself. I removed it and added it as an additional website to the server. Everything is working perfectly now. You guys are pretty awesome.

    Thanks
5 posts, 0 answered