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Email campaigns structure gone after upgrade to 4.3

2 posts, 0 answered
  1. Daniel Plomp
    Daniel Plomp avatar
    952 posts
    18 Feb 2004
    16 Dec 2011
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    After upgrading to SF 4.3 1885, my Email Campaign options are completely gone? They are not a separate option anymore (like in a fresh install) and not under the content menu. I even don't see them inside my backend pages.

    How do I get them back?

  2. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    03 Nov 2014
    20 Dec 2011
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    Hello Daniel,

    In 4.3 the email options are moved as a separate main menu in the Backend - Email Campaigns. You also need an updated license that supports the new Email campaigns module. After applying the new license you need to touch the web.config in order to restart the application and you should see the new menu item.

    Best wishes,
    Lubomir Velkov
    the Telerik team
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2 posts, 0 answered