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Newsletters section is not shown

3 posts, 1 answered
  1. Mohamed
    Mohamed avatar
    15 posts
    Registered:
    24 Oct 2010
    19 Aug 2011
    Link to this post
    Hello,

    I have a small problem with sitefinity. The Newsletters section is not visible in the toolbox in a website when I am editing a page. Can I know how to make it visible again ? I need to use the Subscribe form.

    This problem appears only in this single website, and I have other websites where the newsletters section is shown normally in the toolbox.

    Thanks in advance.
  2. Boyan Barnev
    Boyan Barnev avatar
    1429 posts
    Registered:
    30 Oct 2017
    19 Aug 2011
    Link to this post
    Hi Mohamed,

    Do you have the Newsletters module present under Content section of the Sitefinity backend navigation? If yes, this is a very strange behavior, can you please let us know some more details about the project's background - did the problem apppear when it was initially created, or at a later point in time, have you upgraded it, and what is the current version of the project. A quick attempt to restore the functionality back to its default condition would be to uninstall and then reinstall the module. To do so, please first create a backup of your project. Go to App_Data/Sitefinity/Configuration and edit SystemConfig.config. Remove the <add name="Newsletters"> line, save the file, restart the application and view the Backend. The Newsletters section under Content should not be present anymore. Then go back to SystemConfig.config, edit it and insert:
    <add  name="Newsletters" />
    restart the application, and you should have the module reinstalled to your system. Looking forwards to your reply.

    Best wishes,
    Boyan Barnev
    the Telerik team

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    Answered
  3. Mohamed
    Mohamed avatar
    15 posts
    Registered:
    24 Oct 2010
    19 Aug 2011
    Link to this post
    I reinstalled the module in the website and it worked.

    Thanks a lot Boyan for your quick response :)
3 posts, 1 answered