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SiteSync question

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2 posts, 0 answered
  1. Aaron
    Aaron avatar
    9 posts
    25 Aug 2014
    11 Apr 2016
    Link to this post

    When I try to access SiteSync "/Sitefinity/Administration/Synchronization" I get a 404 error. I've followed the "Prerequisites and restrictions" documentation, and do not yet see the error in my setup. I believe IIS is setup properly. I double checked the handler mappings for .svc and xamlx. I've deactivated and reactive both the SiteSync module and "Feeds and notifications". I checked the "/Sitefinity/Services" folder and the SiteSync service is there as well. I've also double checked folder permissions.

    I have checked the licensing and don't see an issue there.

    I am running multiple Sitefinity sites on the same server, however this one site seems to have issues with SiteSync. The Sitefinity version is 8.2

    Does anyone have some guidance on what I should check next?

  2. Dimitri Cools
    Dimitri Cools avatar
    80 posts
    19 Jun 2017
    12 Apr 2016
    Link to this post

    Usually when accessing pages in the backend, this is caused by a configuration issue in the environment or incorrect registration of the handler mappings in IIS.

    The following KB article provides information and references on  :
    Accessing pages in the Sitefinity backend throws 404 error

    Some additional checks you can perform:
    - can you see the Staging and Syncing page under the Administration tab? 
    - or accessing it by manually typing it in the browser: Sitefinity/Administration/Synchronization? 
    - are the backend pages for the Site sync module present under Administration -> Backend pages 
    (Sitefinity > Administration > Tools > Staging & Syncing)?

    If you see the backend pages there the issue must be related to the handler mappings, for which I refer to the forementioned KB article and documentation.

    I'll include also this forum thread that also handles about a 404 error when accessing backend pages;

    Dimitri Cools
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2 posts, 0 answered