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Thumbnails of flash videos

2 posts, 0 answered
  1. AmrElsayed
    AmrElsayed avatar
    87 posts
    Registered:
    18 Jul 2012
    07 Aug 2011
    Link to this post
    Hello,

    We are using the built-in Videos module of sitefinity in our website to display flash videos, we changed the allowed extensions from the administration settings (Administration -> Settings -> Advanced -> Libraries -> Videos) to be ".flv" and ".mp4" only.

    By uploading a video, we are not able to choose a thumbnail for the video by choosing one of the video frames, and we got "Failed to open media!" error. (please refer to the attached screenshot)

    Any suggestions?

    Thanks.
  2. Boyan Barnev
    Boyan Barnev avatar
    1429 posts
    Registered:
    28 Aug 2017
    08 Aug 2011
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    Hi Amrelsayed,

    That's a tough one. The built in Videos module is based on the Silverlight Media player, so even though changing the allowed extensions will allow you to store the flash videos in your Videos library, the uploaded videos are not among the supported formats for Silverlight Media player.

    Greetings,
    Boyan Barnev
    the Telerik team
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2 posts, 0 answered