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Windows XP Pro SP 3 - Newer installer needed

5 posts, 0 answered
  1. Markus
    Markus avatar
    2763 posts
    Registered:
    25 Nov 2005
    19 Nov 2010
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    Hi I am running Win XP SP3 with all automatic updates done. Trying to install 4.0 RC and am getting the error message attached.

    Free translation: This installation package can not be installed from Windows Installer Service. You must install a SP for Windows with a newer version of the installer service.

    I have installer V 3.01.4001.5512  - Can telerik say what is needed? Beta installation worked.

    Anyone else got this? Any ideas?

    Markus
  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    12 Sep 2017
    19 Nov 2010
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    Hi Markus,

    This issue seems to be related to mis-versioned installed of the XP.

    Best wishes,
    Ivan Dimitrov
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Markus
    Markus avatar
    2763 posts
    Registered:
    25 Nov 2005
    19 Nov 2010
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    Dear Ivan

    After installing to the newest version 4.5.6001.22159 intallation works.

    Markus

    --------------

    For anybody else who tries to update MSI and runs into troubles here is how I solved it.

    Intalling failed because I had no access to HKLM\Software\Microsoft\CurrentVersion\Unistall\KB893803v2

    After reading a lot on the web the best guess (well did now work for me) would be installing subinacl.msi and create a cmd file like described here: http://social.answers.microsoft.com/Forums/en-GB/w7performance/thread/9da312d2-c99b-4283-a275-e74d93dcc366

    Of course it did not work for me.

    ---------
    I booted into save mode. Logged in as admin and set the permissions on the registry key manually. Reboot and install worked.

    Regards Markus
  4. Georgi
    Georgi avatar
    3583 posts
    Registered:
    28 Oct 2016
    19 Nov 2010
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    Hello Markus Berchtold,

    We have added some Telerik points to your account for the shared knowledge. Thank you!

    Best wishes,
    Georgi
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. Markus
    Markus avatar
    2763 posts
    Registered:
    25 Nov 2005
    19 Nov 2010
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    Thanks Georgi

    I know how frustrating is from time to time to find about 1'000'000 posts on the web with the same problem but no solution. That really is frustrating.

    So whenever I can I try to help other so they won't have to go through the same hassle as I did.

    Markus
5 posts, 0 answered