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Sitefinity RelatedMedia field not populating images on creating new content

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2 posts, 0 answered
  1. Kashif
    Kashif avatar
    1 posts
    02 Jul 2014
    18 May 2015
    Link to this post

    Hi All,

    I'm facing a strange issue when adding a new content with related media field, it didn't save related media content.  its working fine earlier , when i add new content for my custom module, select content (images) for related media field, its saved and published correctly. But after few month a strange behavior came into notice that when adding new content to my custom module and add images for related media fields, it didn't save the images, then open content in edit mode and again add the images and  publish, now it will save the images.


    did someone has any idea about it.

    for testing purpose,  i've create a new custom module with a single filed of type related media, add content and publish, its working fine and save images on publish. 



  2. Svetoslav Manchev
    Svetoslav Manchev avatar
    735 posts
    06 Sep 2017
    20 May 2015
    Link to this post
    Hello Kashif,

    Can you provide the error logs by removing all the files under:
    ~\<your project>\App_Data\Sitefinity\Logs\... 
    than Reproduce the case and attache all the file/s generated in the above mentioned folder

    In addition do you have any browser console (F12 > Console tab) errors when save the image?

    If you prefer you can open a support ticket providing the information above.

    Svetoslav Manchev
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2 posts, 0 answered