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License issue

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4 posts, 0 answered
  1. Anand
    Anand avatar
    2 posts
    Registered:
    09 Dec 2010
    10 May 2013
    Link to this post
    Even though i have licensed version my website still shows the error of trail period.
  2. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    Registered:
    01 Feb 2016
    14 May 2013
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    Hello Anand,

    We have tested the license attached to your account and it properly returns unionkbc.com as the licensed domain. We have also reviewed the website to see if we will hit the trial license message, but we were not able to observe this behaviour.

    Then we have set up a local instance of Sitefinity 3.7 SP4 and made it open under the above mentioned domain when we edited our hosts file. Again we have not been able get the trial message.

    Can you please let us know if you access the site under a different domain name or if the website has some different host header than the licensed domain? 

    Regards,
    Radoslav Georgiev
    the Telerik team
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  3. Anand
    Anand avatar
    2 posts
    Registered:
    09 Dec 2010
    14 May 2013 in reply to Radoslav Georgiev
    Link to this post
    Dear Radoslav,

    Thanks for your reply.
    We are accessing the site under the same domain name www.unionkbc.com
  4. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    Registered:
    01 Feb 2016
    16 May 2013
    Link to this post
    Hello Anand,

    Check your hosting environment and make sure that your website has a host header which matches the licensed domain. Make sure that there no host header redirection. You can also check the host header which reaches the website by extracting the attached page in your website's root and browsing it.

    Greetings,
    Radoslav Georgiev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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4 posts, 0 answered