Thank you for your feedback.
Here are the link to the available support options http://www.sitefinity.com/support/support-options.aspx
You can contact our sales team over the phone during the working day whenever you want. Most of the issues cannot be resolved on the fly and they require some time. As you can see in our Forum
we provide a lot of custom solution and coding. However, I will forward your request for further consideration.
All the best,
the Telerik team
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