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Forums / Bugs & Issues / Backend user can't view frontend when licence limit reached

Backend user can't view frontend when licence limit reached

3 posts, 0 answered
  1. Information Manaqement
    Information Manaqement avatar
    5 posts
    Registered:
    05 Aug 2009
    29 May
    Link to this post

    So we have a number of users who are backend users (as well as regualr users of our site). When we have reached out licence limit the backend users can't access the backend (which is expected). But these users can't access the frontend either? 

     

    Why is this? What's the deal? Very frustrating as this messes with our whole site setup. I don't want to have to give users 2 accounts just to be able to use front end of the site and backend. 

     

     

  2. Svetoslav Manchev
    Svetoslav Manchev avatar
    735 posts
    Registered:
    07 Dec 2016
    02 Jun
    Link to this post
    Hello,

    This is a license limitation. There is a Feature request logged:
    http://feedback.telerik.com/Project/153/Feedback/Details/159256-change-the-limit-for-backend-users-in-case-browsing-the-frontend, where you can vote to increase its popularity. Note that most voted requests are developed with higher priority.

    The workaround is the mentioned by you  - to have a separate user with no backend access, thus the license limitation will not be reached when backend access is not needed.
    Another option, depending on the functionality and permissions you have, is to log-off the user and he/she can browse the frontend as anonymous one. 

    Regards,
    Svetoslav Manchev
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  3. Information Manaqement
    Information Manaqement avatar
    5 posts
    Registered:
    05 Aug 2009
    02 Jun
    Link to this post
    Well, that's disappointing. This is a real headache for our users having to remember 2 logins. We also have implemented a custom OAuth server, so they have to know how to log in from 2 different places with the frontend / backend as well. 
3 posts, 0 answered