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Forums / Bugs & Issues / Can't view pages in Site Map

Can't view pages in Site Map

16 posts, 0 answered
  1. Mark
    Mark avatar
    8 posts
    Registered:
    26 Aug 2011
    26 Aug 2011
    Link to this post
    I am unable to view pages when working on our website.
    1. I log in
    2. Click Pages
    3. In the Site Map, when I click on a menu item, it brings up the button at the top left that says "Edit this page."
    It is here that the webpage does not appear in the box below the Edit button.
    I am running Windows XP on a Dell computer. I use IE 8.
  2. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    Registered:
    03 Nov 2014
    30 Aug 2011
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    Hi Mark,

    I can't quite follow your explanations. Could you attach some screenshot that could explain in more detail where are you having problems?

    Kind regards,
    Lubomir Velkov
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  3. Mark
    Mark avatar
    8 posts
    Registered:
    26 Aug 2011
    30 Aug 2011
    Link to this post
    Please see attached JPEG image. Description: my webpage does not appear on the screen, only the background.
  4. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    Registered:
    03 Nov 2014
    01 Sep 2011
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    Hi Mark,

    Are you able to see the page on the frontend? I guess you could send us your project so we could reproduce the issue locally.

    Kind regards,
    Lubomir Velkov
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  5. Mark
    Mark avatar
    8 posts
    Registered:
    26 Aug 2011
    01 Sep 2011
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    Lubomir-
    after clicking "Edit this page" it operates normally. I'm able to see and edit as needed.
    I can't send you the product because Apogee Interactive in Tucker, GA, hosts our website for us.
  6. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    Registered:
    03 Nov 2014
    02 Sep 2011
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    Hello Mark,

    > I'm able to see and edit as needed.

    I a little confused here - have you fixed the issue or not?

    Best wishes,
    Lubomir Velkov
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  7. Mark
    Mark avatar
    8 posts
    Registered:
    26 Aug 2011
    02 Sep 2011
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    The issue is still unresolved.
  8. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    Registered:
    03 Nov 2014
    07 Sep 2011
    Link to this post
    Hi Mark,

    Could you clear the contents of ~/App_Data/sitefinity.log and then go to this backend page again and see if some exception is being thrown when you visit it?

    All the best,
    Lubomir Velkov
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  9. Mark
    Mark avatar
    8 posts
    Registered:
    26 Aug 2011
    07 Sep 2011
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    No change.
  10. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    Registered:
    03 Nov 2014
    12 Sep 2011
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    Hello Mark,

    I guess you could give us the URL to your project backend along with a username and password so we could login and verify for ourselves what is the issue.

    All the best,
    Lubomir Velkov
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  11. Mark
    Mark avatar
    8 posts
    Registered:
    26 Aug 2011
  12. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    Registered:
    03 Nov 2014
    17 Sep 2011
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    Hi Mark,

    Thank you for the URL but you forgot to include the credentials for your backend. Please send them as well.

    Greetings,
    Lubomir Velkov
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  13. Mark
    Mark avatar
    8 posts
    Registered:
    26 Aug 2011
    19 Sep 2011
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    OK. Now explain to me what that means and I'll do my best to accomodate.
    Thanks
    Mark
  14. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    Registered:
    03 Nov 2014
    19 Sep 2011
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    Hi Mark,

    When you setup your site you create at least one administrator user with which you can access the Backend - http://www.preco.coop/Sitefinity/ - you must have the username and the password for this user. Try logging out from the Backend with the link on the top right and then you will have to log back in. With what username and password do you login?

    Regards,
    Lubomir Velkov
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  15. Mark
    Mark avatar
    8 posts
    Registered:
    26 Aug 2011
    19 Sep 2011
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    user: mark
    pass: preco@comm
  16. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    Registered:
    03 Nov 2014
    20 Sep 2011
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    Hello Mark,

    To be honest I'm a little confused. I tried to edit the same page that you show on the screenshot and it works perfectly. Attached please find two screenshots. Have you tried with a different browser and/or deleting your current browser cache/cookies?

    All the best,
    Lubomir Velkov
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
16 posts, 0 answered