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Forums / Bugs & Issues / Cannot login to backend using IE9 (SF 5.0)

Cannot login to backend using IE9 (SF 5.0)

6 posts, 0 answered
  1. Yann
    Yann avatar
    19 posts
    Registered:
    24 Jun 2010
    15 Mar 2012
    Link to this post
    Hi,

    When I try to login to the backend using Firefox or Chrome it works fine but I haven't been able to login using IE9 yet.

    Everytime I try to login I remain on the login page.
    I might receive the message
    "Someone is already using this username and password from another computer or browser.
    To proceed, you need to log him/her off"
    but even clicking OK redirects me to the Login page.
    Trying to Access any resource confirms me that I am still unauthenticated.

    Below is the comparison of the HTTP requests between IE and other browsers.

    IE9:
    POST /Sitefinity/Authenticate/SWT?realm....
    GET /Sitefinity?wrap_deflated=true&wrap_access_token=....
    GET /Sitefinity
    GET /Sitefinity/Authenticate/SWT?realm=...

    Firefox & Chrome:
    POST /Sitefinity/Authenticate/SWT?realm....
    GET /Sitefinity?wrap_deflated=true&wrap_access_token=....
    GET /Sitefinity
    GET /Sitefinity/Dashboard
  2. Tim
    Tim avatar
    258 posts
    Registered:
    22 Jun 2011
    15 Mar 2012
    Link to this post
    Yann,

    I wasn't able to reproduce the situation. Try logging in with Firefox or Chrome and then click the "Logout" link, reload Sitefinity and then try again with IE.

    Maybe something is just stuck. :D
  3. Yann
    Yann avatar
    19 posts
    Registered:
    24 Jun 2010
    16 Mar 2012
    Link to this post
    I have done that. 
    I also removed all the cookies from IE, restarted IIS and tried to login...

    Is there some logs I can check to know why the authentication failed ?
  4. Yann
    Yann avatar
    19 posts
    Registered:
    24 Jun 2010
    16 Mar 2012
    Link to this post
    I found something interesting.

    If I try to login using in IE when sitefinity is running through SitefinityProjectManager internal web site (http:localhost://16258:....) , it works.

    However, when i access sitefinity through the website created in IIS 7.5 ( http://MySite/.... with the hosts file containing 127.0.0.1 MySite) then it fails. 

    Both work with Firefox/Chrome.

    EDIT: IE also works if I create a web app inside the Default Web Site.

    Any idea why ?
  5. Daniel
    Daniel avatar
    1 posts
    Registered:
    28 Feb 2011
    26 Mar 2012
    Link to this post
    I have the same problem updating from 4.2 to 4.3. 
  6. Victor Velev
    Victor Velev avatar
    1345 posts
    Registered:
    06 Jul 2015
    29 Mar 2012
    Link to this post
    Hi,

    This behaviour is really strange as if your site was configured correctly in IIS you should be able to log in / log out correctly. Can you confirm that you have configured IIS and Sitefinity correctly to our documentation:

    http://www.sitefinity.com/blogs/joshmorales/posts/11-02-22/installing_sitefinity_4_on_iis_7.aspx


    Also please verify that you re not logged in from some other instance in the site ( for example PM ). If you have configured your site to use IIS, stop all PM processes.

    All the best,
    Victor Velev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
6 posts, 0 answered