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Forums / Bugs & Issues / Custom Module Shows Blank Page

Custom Module Shows Blank Page

4 posts, 0 answered
  1. Manish
    Manish avatar
    5 posts
    Registered:
    25 Jan 2012
    16 Dec 2015
    Link to this post

    Hi,

    I recently upgraded the v7.3 hotfix, after upgrade my custom modules screens are showing blank.

    It was running fine before the upgrade.  Please find the screen attached.

    Can anyone help on this ASAP, it's very urgent.

    Thanks.

     

     

     

  2. Svetoslav Manchev
    Svetoslav Manchev avatar
    735 posts
    Registered:
    29 Nov 2016
    21 Dec 2015
    Link to this post
    Hi Manish,

    I cannot find the attachment. Can you please re-attached it.

    Can you please also attached the error logs. ~\<your project>\App_Data\Sitefinity\Logs\... Please reproduce the case, removing the files from that folder in advance?

    Can you check also for browser error (F12 > Console tab?

    You can also open a support ticket and once you have the solution to share it with the community.

    Regards,
    Svetoslav Manchev
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  3. Manish
    Manish avatar
    5 posts
    Registered:
    25 Jan 2012
    28 Dec 2015
    Link to this post

     

    Thanks for the reply.

    As per your, please find attached the files...

    1. Before and after upgrade screens
    2. Console screen.

    I also have the log file, but not able to attach

    Thanks,

  4. Svetoslav Manchev
    Svetoslav Manchev avatar
    735 posts
    Registered:
    29 Nov 2016
    04 Jan
    Link to this post
    Hi Manish,

    I still can not find any attachments.

    In addition, can you please describe more detailed about the issue, where it is observed, steps performed in order to get it and if these are modules created by Module Builder?
    Which screens are not showing - items creation (under Content menu) or Module/s management (Administration > Module Builder).

    Regards,
    Svetoslav Manchev
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
4 posts, 0 answered