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Email campaign bouncebacks

4 posts, 0 answered
  1. Charles
    Charles avatar
    61 posts
    18 Jul 2012
    19 Oct 2012
    Link to this post
    I've got pop server setup for bouncebacks, and it appears to be good as Sitefinity passes the test for it, and also emails are arriving into the pop mail inbox indicating a bounce back. But after some waiting, the only stats I can get are all successful delivery. No indications of a bounceback.
  2. Sebastian
    Sebastian avatar
    21 posts
    06 Sep 2011
    04 Apr 2013 in reply to Charles
    Link to this post

    Did you get a response to your question?

  3. Jen Peleva
    Jen Peleva avatar
    568 posts
    10 Sep 2016
    09 Apr 2013
    Link to this post
    Hi Charles,

    Actually, the statistics for bouncebacks should be automatically updated five minutes after the bound back. It's really unusual that this doesn't happen on your side. If the issue persists, please open a support ticket, where we'll continue the investigation.

    Kind regards,
    Jen Peleva
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  4. Chris
    Chris avatar
    3 posts
    12 Jun 2012
    20 Aug 2013
    Link to this post
    i am having this exact issue, did we get this resolved as i cant see my bounces either
4 posts, 0 answered