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Forums / Bugs & Issues / email campaign: Parsing could not be completed in time. Check for invalid CSS.

email campaign: Parsing could not be completed in time. Check for invalid CSS.

4 posts, 1 answered
  1. El Barto
    El Barto avatar
    42 posts
    Registered:
    28 Apr 2008
    26 Jan 2015
    Link to this post

    After an upgrade from 6.3 to 7.3 I get an error while creating a new issue for an existing campaign. 

    Parsing could not be completed in time. Check for invalid CSS. 

    I tried creating a new campaign but this results in the same error. I tried deactivating and reactivating the Email Campaign module but keep getting this error.

    The error log reports the following:

    Timestamp: 26-1-2015 14:34:40
     
    Message: HandlingInstanceID: c1dd0d06-1bbc-4f46-b87b-bdea3b1236d2
    An exception of type 'System.TimeoutException' occurred and was caught.
    -----------------------------------------------------------------------
    01/26/2015 15:34:40
    Type : System.TimeoutException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Parsing could not be completed in time. Check for invalid CSS.
    Source : Telerik.Sitefinity.Utilities
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Boolean MoveToNextChunk(System.Collections.IEnumerator)
    HResult : -2146233083
    Stack Trace :    bij Telerik.Sitefinity.Utilities.CssParsing.Raw.CssRawParser.MoveToNextChunk(IEnumerator enumerator)
       bij Telerik.Sitefinity.Utilities.CssParsing.Raw.CssRawParser.<Parse>d__2.MoveNext()
       bij System.Collections.Generic.List`1.InsertRange(Int32 index, IEnumerable`1 collection)
       bij Telerik.Sitefinity.Utilities.CssParsing.CssParser.Parse(IList`1 cssResources)
       bij Telerik.Sitefinity.Utilities.CssParsing.CssMerger.MergeCssInternal(IList`1 cssResources, String htmlMarkup, Uri rootUrl)
       bij Telerik.Sitefinity.Modules.Newsletters.Composition.HtmlProcessor.ProcessHtml(String html, Uri rootUrl)
       bij Telerik.Sitefinity.Modules.Newsletters.Composition.RawMessageSource.GenerateSource(Boolean isPreview)
       bij Telerik.Sitefinity.Modules.Newsletters.Data.Synchronizer.Synchronize(MessageBody source, MessageBodyViewModel target)
       bij Telerik.Sitefinity.Modules.Newsletters.Data.Synchronizer.Synchronize(Campaign source, CampaignViewModel target, NewslettersManager manager)
       bij Telerik.Sitefinity.Modules.Newsletters.Services.CampaignService.GetCampaignInternal(String campaignId, String provider)
       bij SyncInvokeGetCampaign(Object , Object[] , Object[] )
       bij System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
       bij System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
       bij System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
       bij System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
       bij System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
     
    Additional Info:
     
    MachineName : DELLWERKSTATION
    TimeStamp : 26-1-2015 14:34:40
    FullName : Telerik.Sitefinity.Utilities, Version=7.3.5610.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/1/ROOT/VershuysWeb-1-130667564423498134
    ThreadIdentity :
    WindowsIdentity : RSS\xxxxx
        Inner Exception
        ---------------
        Type : System.TimeoutException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
        Message : Er is een time-out opgetreden voor de bewerking.
        Source : Telerik.Sitefinity.Utilities
        Help link :
        Data : System.Collections.ListDictionaryInternal
        TargetSite : Boolean MoveToNextChunk(System.Collections.IEnumerator)
        HResult : -2146233083
        Stack Trace :    bij Telerik.Sitefinity.Utilities.CssParsing.Raw.CssRawParser.MoveToNextChunk(IEnumerator enumerator)
     
     
     
    Category: ErrorLog
     
    Priority: 0
     
    EventId: 90000
     
    Severity: Error
     
    Title:Enterprise Library Exception Handling
     
    Machine: DELLWERKSTATION
     
    App Domain: /LM/W3SVC/1/ROOT/VershuysWeb-1-130667564423498134
     
    ProcessId: 101800
     
    Process Name: c:\windows\system32\inetsrv\w3wp.exe
     
    Thread Name:
     
    Win32 ThreadId:46188
     
    Extended Properties:

  2. El Barto
    El Barto avatar
    42 posts
    Registered:
    28 Apr 2008
    28 Jan 2015
    Link to this post
    Okay, it seems this is not a known issue. Next question; where can I find the campaign issues content in the database? Which table?
  3. Chris
    Chris avatar
    3 posts
    Registered:
    12 Jun 2012
    28 Jan 2015
    Link to this post
    I also have this issue, its the responsive CSS you have, i found any CSS in the header broke it and made this error occur. I also asked for a resoloution....
  4. El Barto
    El Barto avatar
    42 posts
    Registered:
    28 Apr 2008
    19 Feb 2015
    Link to this post
    I've found the problem with the help of support. The cause where media queries in the css. These css files where loaded because the web.config had a theme set.
    Answered
4 posts, 1 answered