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Error when accessing the Pages link in SiteFinity administration backend

4 posts, 1 answered
  1. Scott
    Scott avatar
    5 posts
    24 Feb 2015
    21 Oct 2015
    Link to this post

    We started getting an error when trying to access the Pages link in SiteFinity administration backend .  See attached Screen shot.   I'm unable to find the template that the error references. 

    We are using SiteFinity 8.0.  Here is the error from the logs:

     Timestamp: 10/21/2015 8:46:01 PM

    Message: HandlingInstanceID: bba45a6d-4c8a-4c81-8202-6006e5130f75
    An exception of type 'Telerik.OpenAccess.Exceptions.NoSuchObjectException' occurred and was caught.
    10/21/2015 15:46:01
    Type : Telerik.OpenAccess.Exceptions.NoSuchObjectException, Telerik.OpenAccess, Version=2015.1.225.1, Culture=neutral, PublicKeyToken=7ce17eeaf1d59342
    Message : No row for Telerik.Sitefinity.Pages.Model.PageTemplate ('sf_page_templates') GenericOID@53945ea8 PageTemplate id=e8a0b0e7-a4f1-63ed-a0bf-ff0800ed1b39 NOTRES 
    Source : Telerik.OpenAccess.Runtime
    Help link : 
    InnerExceptions : 
    FailedObject : 
    BackendError : 
    Reason : NoSuchObject
    CanRetry : True
    Data : System.Collections.ListDictionaryInternal
    TargetSite : System.Exception Throw()
    HResult : -2146233088
    Stack Trace :    at OpenAccessRuntime.ExceptionWrapper.Throw()
       at OpenAccessRuntime.DataObjects.PCStateMan.handleException(Exception x)
       at OpenAccessRuntime.DataObjects.PCStateMan.getObjectFieldImp(PersistenceCapable pc, FieldMetaData fmd, Object currentValue)
       at Telerik.Sitefinity.Pages.Model.PageData.OpenAccessEnhancedGettemplate(PageData owner)
       at Telerik.Sitefinity.Pages.Model.PageData.get_Template()
       at Telerik.Sitefinity.Web.PageDataProxy..ctor(PageData pageData)
       at Telerik.Sitefinity.Web.PageDataContext..ctor(IList`1 pageDataList)
       at Telerik.Sitefinity.Web.SiteMapBase.GetPageDataContext(Guid nodeId, NodeType nodeType, IList`1 pageDataList)
       at Telerik.Sitefinity.Web.SiteMapBase.FindDataContext(PageSiteNode node)
       at Telerik.Sitefinity.Web.PageSiteNode.IsPublished(CultureInfo culture)
       at Telerik.Sitefinity.Modules.Pages.Web.Services.Model.WcfPageNode.InitFromSiteNode(PageSiteNode siteNode)
       at Telerik.Sitefinity.Modules.Pages.Web.Services.Model.PageViewModel..ctor(PageSiteNode siteNode, Boolean excludeDecisions)
       at Telerik.Sitefinity.Modules.Pages.Web.Services.PagesService.<GetPagesInternal>b__2c(PageSiteNode siteNode)
       at Telerik.Sitefinity.Modules.Pages.Web.Services.PagesService.GetChildPagesFromSitemap[T](Guid parentId, String filter, String siteId, Func`2 createViewModel)
       at Telerik.Sitefinity.Modules.Pages.Web.Services.PagesService.GetPagesInternal(Boolean hierarchyMode, String root, String pageFilter, String sortExpression, Int32 skip, Int32 take, String filter)
       at SyncInvokeGetPages(Object , Object[] , Object[] )
       at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
       at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

  2. Scott
    Scott avatar
    5 posts
    24 Feb 2015
    21 Oct 2015
    Link to this post

    My thought is that there is a Page using a template that no longer exists.  Does anyone know the DB table that contains the template id that a page is using.

     Thanks in advanced,


  3. Velizar Bishurov
    Velizar Bishurov avatar
    143 posts
    21 Oct 2016
    26 Oct 2015
    Link to this post

    The table which holds the connection between pages and page templates is sf_page_data

    Please perform the following query on the database to see which pages use a template with that id:

    SELECT * FROM [DatabaseName].[dbo].[sf_page_data]
    WHERE template_id = 'e8a0b0e7-a4f1-63ed-a0bf-ff0800ed1b39'

    Furthermore you can perform the following query to see if there actually is no entry in the sf_page_templates table with that id:

    SELECT * FROM [DatabaseName].[dbo].[sf_page_templates]
    WHERE id = 'e8a0b0e7-a4f1-63ed-a0bf-ff0800ed1b39'

    Velizar Bishurov
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  4. Scott
    Scott avatar
    5 posts
    24 Feb 2015
    26 Oct 2015 in reply to Velizar Bishurov
    Link to this post
    Thank you Velizar.  That is exactly what I needed.  I had only three pages using the template ID that did not exist in my DB any longer.   I set the correct Template ID and all is now working.  I'm not sure why or how it occurred though.
4 posts, 1 answered