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Forums / Bugs & Issues / Form notifications will not send

Form notifications will not send

3 posts, 2 answered
  1. Lucas
    Lucas avatar
    4 posts
    Registered:
    16 Oct 2015
    19 Oct 2015
    Link to this post

    I created a form with form builder and set a couple emails for the notification to be sent to, but nothing arrives.

     The smtp settings seem to be proper, and an email arrives when requesting a test email under Basic Settings > Email Campaigns > Test SMTP Settings. 

  2. Daniel Plomp
    Daniel Plomp avatar
    952 posts
    Registered:
    18 Feb 2004
    19 Oct 2015
    Link to this post

    Hi Lucas,

    I'm not sure if you followed the docs, but if you follow this specific topic it should work.

    Most probably you forgot that little checkbox to ENABLE the notifications.

    http://docs.sitefinity.com/setup-email-notifications-for-form-responses

    Best regards,
    Daniel

     

     

     

     

    Answered
  3. Lucas
    Lucas avatar
    4 posts
    Registered:
    16 Oct 2015
    19 Oct 2015 in reply to Daniel Plomp
    Link to this post

    Hi Daniel, thanks for your suggestions.

    Everything is enabled, subscribed, from email is entered, smtp settings verified, etc... I tried sending it to a couple different emails, and still no notification is arriving.

     

     Edit: I got it fixed, had to increase the timeout settings

    Answered
3 posts, 2 answered