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Forums / Bugs & Issues / Negative Sync totals and missing error information in 7.3

Negative Sync totals and missing error information in 7.3

1 posts, 0 answered
  1. antoniodlp
    antoniodlp avatar
    13 posts
    Registered:
    28 Mar 2007
    03 Nov
    Link to this post

    For the past few months we have been having consistent errors in Site Sync.

    All scheduled syncs are showing -1 (minus one) successful items and 2 failed items.

    The details view shows no information about the failed items. This is true for all syncs. 

    How should I go about troubleshooting this?

    It all started with one sync a few months ago but since there are no details about the failed items I don't know where to begin.

    Thanks.

    The target machine error log shows two relevant entries:

    ----------------------------------------
    Timestamp: 11/2/2016 12:00:21 PM
     
    Message: HandlingInstanceID: 58292669-c3f2-44c7-94dd-46e1cc86fced
    An exception of type 'Telerik.OpenAccess.Exceptions.DuplicateKeyException' occurred and was caught.
    ---------------------------------------------------------------------------------------------------
    11/02/2016 22:00:21
    Type : Telerik.OpenAccess.Exceptions.DuplicateKeyException, Telerik.OpenAccess, Version=2015.2.624.1, Culture=neutral, PublicKeyToken=7ce17eeaf1d59342
    Message : Instance of 'Telerik.Sitefinity.Metadata.Model.MetaField' with identity '839415590-ff030021-fd43-600d-bd25-124a87fce11b' already exists in the cache of the object scope.
    Source : Unity_ILEmit_DynamicClasses
    Help link :
    InnerExceptions :
    FailedObject : NewObjectOID@c4b6d1d8 class=MetaField id=1 realOID=839415590-ff030021-fd43-600d-bd25-124a87fce11b
    BackendError :
    Reason : DuplicateKey
    CanRetry : False
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Telerik.Sitefinity.Metadata.Model.MetaField CreateMetafield(System.String, System.Guid)
    HResult : -2146233088
    Stack Trace :    at DynamicModule.ns.Wrapped_OpenAccessMetaDataProvider_141524a52d2e4790beea73cd9b0011e4.CreateMetafield(String fieldName, Guid id)
       at Telerik.Sitefinity.Data.Metadata.MetadataManager.CreateMetafield(String fieldName, Guid id)
       at Telerik.Sitefinity.DynamicModules.Builder.Install.DataStructureInstaller.CreateMetaField(MetaType metaType, DynamicModuleField moduleField)
       at Telerik.Sitefinity.DynamicModules.Builder.Install.DataStructureInstaller.UpdateDataStructure(DynamicModule module, DynamicModuleType moduleType)
       at Telerik.Sitefinity.DynamicModules.Builder.Install.ModuleInstaller.UpdateModuleType(DynamicModule module, DynamicModuleType moduleType, String moduleTypeDisplayName, Guid originalParentTypeId, Boolean updateConfigs, Guid rootPageId, Int32 rootTypesCount)
     
    Additional Info:
     
    MachineName : REDACTED
    TimeStamp : 11/2/2016 12:00:21 PM
    FullName : Telerik.Sitefinity.Utilities, Version=8.1.5810.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/2/ROOT/Catalogue-1-131224889954063838
    ThreadIdentity : cmssync
    WindowsIdentity : IIS APPPOOL\CMS
     
     
    Category: ErrorLog
     
    Priority: 0
     
    EventId: 90060
     
    Severity: Error
     
    Title:Enterprise Library Exception Handling
     
    Machine: REDACTED
     
    App Domain: /LM/W3SVC/2/ROOT/Catalogue-1-131224889954063838
     
    ProcessId: 5068
     
    Process Name: c:\windows\system32\inetsrv\w3wp.exe
     
    Thread Name:
     
    Win32 ThreadId:6580
     
    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 11/2/2016 12:00:21 PM
     
    Message: HandlingInstanceID: 85b79c5a-c6ac-47e1-8e3a-424c2b843b6a
    An exception of type 'Telerik.OpenAccess.Exceptions.DuplicateKeyException' occurred and was caught.
    ---------------------------------------------------------------------------------------------------
    11/02/2016 22:00:21
    Type : Telerik.OpenAccess.Exceptions.DuplicateKeyException, Telerik.OpenAccess, Version=2015.2.624.1, Culture=neutral, PublicKeyToken=7ce17eeaf1d59342
    Message : Instance of 'Telerik.Sitefinity.Metadata.Model.MetaField' with identity '839415590-ff030021-fd43-600d-bd25-124a87fce11b' already exists in the cache of the object scope.
    Source : Unity_ILEmit_DynamicClasses
    Help link :
    InnerExceptions :
    FailedObject : NewObjectOID@c4b6d1d8 class=MetaField id=1 realOID=839415590-ff030021-fd43-600d-bd25-124a87fce11b
    BackendError :
    Reason : DuplicateKey
    CanRetry : False
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Telerik.Sitefinity.Metadata.Model.MetaField CreateMetafield(System.String, System.Guid)
    HResult : -2146233088
    Stack Trace :    at DynamicModule.ns.Wrapped_OpenAccessMetaDataProvider_141524a52d2e4790beea73cd9b0011e4.CreateMetafield(String fieldName, Guid id)
       at Telerik.Sitefinity.Data.Metadata.MetadataManager.CreateMetafield(String fieldName, Guid id)
       at Telerik.Sitefinity.DynamicModules.Builder.Install.DataStructureInstaller.CreateMetaField(MetaType metaType, DynamicModuleField moduleField)
       at Telerik.Sitefinity.DynamicModules.Builder.Install.DataStructureInstaller.UpdateDataStructure(DynamicModule module, DynamicModuleType moduleType)
       at Telerik.Sitefinity.DynamicModules.Builder.Install.ModuleInstaller.UpdateModuleType(DynamicModule module, DynamicModuleType moduleType, String moduleTypeDisplayName, Guid originalParentTypeId, Boolean updateConfigs, Guid rootPageId, Int32 rootTypesCount)
       at Telerik.Sitefinity.DynamicModules.Builder.ExportImport.ModuleImporter.UpdateDynamicModule(ModuleBuilderManager moduleBuilderManager, DynamicModule deserializedModule, DynamicModule persistedDynamicModule, Boolean hasConfigs, List`1& updatedTypes, List`1& deletedTypeNames)
       at Telerik.Sitefinity.DynamicModules.Builder.ExportImport.ModuleImporter.ImportModule(Stream deserializedModuleMemoryStream, Guid updateModuleId, Boolean activateModule)
     
    Additional Info:
     
    MachineName : REDACTED
    TimeStamp : 11/2/2016 12:00:21 PM
    FullName : Telerik.Sitefinity.Utilities, Version=8.1.5810.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/2/ROOT/Catalogue-1-131224889954063838
    ThreadIdentity : cmssync
    WindowsIdentity : IIS APPPOOL\CMS
     
     
    Category: ErrorLog
     
    Priority: 0
     
    EventId: 90060
     
    Severity: Error
     
    Title:Enterprise Library Exception Handling
     
    Machine: REDACTED
     
    App Domain: /LM/W3SVC/2/ROOT/Catalogue-1-131224889954063838
     
    ProcessId: 5068
     
    Process Name: c:\windows\system32\inetsrv\w3wp.exe
     
    Thread Name:
     
    Win32 ThreadId:6580
     
    Extended Properties:
    ----------------------------------------

1 posts, 0 answered