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Forums / Bugs & Issues / RSS Feed Import from Thomson Reuters causes duplicate news items

RSS Feed Import from Thomson Reuters causes duplicate news items

2 posts, 0 answered
  1. Jacques
    Jacques avatar
    427 posts
    Registered:
    28 Jun 2007
    18 Nov 2013
    Link to this post
    Hi,
    We've got a problem where our RSS Feed Import from the Thomson Reuters RSS Feed is creating duplicate items in our news items list.

    In our local staging environment it works perfectly, no duplicates.

    Looking around on the web I saw an old bug in Sitefinity 4.x that where duplicate items from RSS feeds was an issue but it seems to have been resolved and I don't see anything new about it.

    Are there steps we can follow to find out why the duplicates are being caused in our production Sitefinity site?

    The version is: 6.1.4700.0

    Regards,
    Jacques
  2. Veneta Bogoeva
    Veneta Bogoeva avatar
    19 posts
    Registered:
    29 Aug 2016
    20 Nov 2013
    Link to this post
    Hello,

    Unfortunately, I'm not able to reproduce the issue with Sitefinity 6.1.4700 with the following RSS link http://feeds.reuters.com/news/artsculture. When I run the feed in News section I have the news items only ones (without duplication).

    Could you please verify if there are differences between your staging and production environment?

    Could you verify that you've followed the standard procedure for feed creation?

    Does this behavior reproducible with all RSS feeds or with one specific feed? Could you please try to create new feed from different external RSS and check if the news items are duplicated?

    Could you please try to recreate this feed and check if the news items are duplicated?

    Do not hesitate to contact us if you have any additional questions.


    Regards,
    Veneta Bogoeva
    Telerik
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2 posts, 0 answered