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Forums / Bugs & Issues / Sitefinity 8.2 backend dashboard not loading

Sitefinity 8.2 backend dashboard not loading

4 posts, 1 answered
  1. Brett
    Brett avatar
    10 posts
    Registered:
    07 Apr 2015
    29 Apr
    Link to this post

    I can no longer access various sections of the Sitefinity backend dashboard due to script errors. I've narrowed this down to the initial dashboard page '/sitefinity/dashboard' and '/Sitefinity/Administration/Module-builder'.

     

    The script errors are attached respectively. 

    Can anyone shed any light on why these script errors are now (seemingly randomly) occuring?

     

    Thanks.

  2. Nikola Zagorchev
    Nikola Zagorchev avatar
    424 posts
    Registered:
    24 Nov 2016
    03 May
    Link to this post
    Hello Brett,

    We have provided a reply in the support ticket for the same issue. Once it is resolved, feel free to share the information with the community.

    Regards,
    Nikola Zagorchev
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  3. Brett
    Brett avatar
    10 posts
    Registered:
    07 Apr 2015
    03 May in reply to Nikola Zagorchev
    Link to this post

    Thank you Nikola.

    I have also marked your response as resolved.

    For others that may stumble across this problem, clearing cookies appeared to resolve the issue.

    The reason I think this issue was happening was due to restoring the database using a backup that was associated to a different domain though this may be coincidental.

     

    Thanks,

    Brett.

    Answered
  4. Nikola Zagorchev
    Nikola Zagorchev avatar
    424 posts
    Registered:
    24 Nov 2016
    03 May
    Link to this post
    Hi Brett,

    Thank you for sharing the resolution.

    Regards,
    Nikola Zagorchev
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
4 posts, 1 answered