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Unable to Edit Page Template

12 posts, 1 answered
  1. Tyler
    Tyler avatar
    11 posts
    Registered:
    06 Dec 2011
    16 Jan 2012
    Link to this post
    I have attached a screen shot of page widget that I'm attempting to edit.  It seems that all of the widgets are disabled for editing.  I also have a box with a white border that appears at the top of the screen.  Inside the box is the name of my template and underneath it is the text "product list".  I'm not really sure what the problem is here.  I've gone through master page in VS a dozen times and everything seems to check out.  I can preview the page but I can't publish the page, delete the page or go back to templates.  Anyone have any ideas?
  2. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    Registered:
    03 Nov 2014
    17 Jan 2012
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    Hello Tyler,

    It looks like there is a JavaScript error that prevents the entire zone editor to work properly. Could you use Firebug to see what is the error that is fired in the console?

    All the best,
    Lubomir Velkov
    the Telerik team
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  3. Markus
    Markus avatar
    2763 posts
    Registered:
    25 Nov 2005
    17 Jan 2012
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    Dear Taylor

    Just a wilde guess. Did you add, remove or rename any ContentPlaceHolders in your masterpage? 

    Markus
    Answered
  4. Tyler
    Tyler avatar
    11 posts
    Registered:
    06 Dec 2011
    18 Jan 2012
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    Yes, I renamed one of the contentplaceholders and it seems that's what caused the problem.  I went back to a previous version of the master page and found what I had previously name it.  Good catch! Thanks!
  5. Markus
    Markus avatar
    2763 posts
    Registered:
    25 Nov 2005
    19 Jan 2012
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    Dear Tyler

    You know what they say: Even a blind hen sometimes finds a grain of corn.

    Glad you could solve it.
    Markus
  6. Richard
    Richard avatar
    164 posts
    Registered:
    21 Nov 2009
    22 Mar 2014 in reply to Lubomir Velkov
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    Hi

    I've got an error on my main template  that is stopping me editing anything - 'It looks like there is a JavaScript error that prevents the entire zone editor to work properly.'

    How do I get to delete the widget if I can't edit the page in the backend? I can't afford to delete and recreate the template as it is the master one.

    Urgent help would be greatly appreciated!

    Thanks

    Cheers

    Richard

  7. John
    John avatar
    26 posts
    Registered:
    10 Sep 2012
    30 Jul 2014 in reply to Richard
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    I'm having the same issue as well (see link below). Any additional changes with this issue from anyone?

    https://plus.google.com/109829526797346862613/posts/4VvHpzZEnSb

  8. Nikola Zagorchev
    Nikola Zagorchev avatar
    424 posts
    Registered:
    26 Sep 2016
    04 Aug 2014
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    Hi all,

    Could you please check whether there are any JavaScript errors in the browser console? This could be caused by loading another version of jQuery or other scripts that may cause a conflicts. Please, also check if any ContentPlaceHolders have not been renamed, as suggested by Markus.

    Regards,
    Nikola Zagorchev
    Telerik
     
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  9. Interswitch
    Interswitch avatar
    3 posts
    Registered:
    08 May 2015
    11 Jun 2015
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    Hello,

    I also have this problem as I can't edit widgets on a page or perform any other actions .

    What's the solution to this. Find attached my screenshot

  10. Nikola Zagorchev
    Nikola Zagorchev avatar
    424 posts
    Registered:
    26 Sep 2016
    11 Jun 2015
    Link to this post
    Hi,

    Could you please check the browser cosole errors? They are not visible in the screenshot. Most probably an additional version of jquery is referenced from one of the widgets not using the resource links widget or some other script conflict is caused.

    Regards,
    Nikola Zagorchev
    Telerik
     
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  11. Interswitch
    Interswitch avatar
    3 posts
    Registered:
    08 May 2015
    11 Jun 2015 in reply to Nikola Zagorchev
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    Thanks Nikola , but what's the solution?
  12. Nikola Zagorchev
    Nikola Zagorchev avatar
    424 posts
    Registered:
    26 Sep 2016
    12 Jun 2015
    Link to this post
    Hello,

    Please, check the following KB article. Please, check your controls and page template whether they reference jQuery or load other scripts that might be in conflict. Send us more information on the errors in the browser console if any.

    Regards,
    Nikola Zagorchev
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
12 posts, 1 answered