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Admin Users Page Slow Loading

3 posts, 0 answered
  1. Steve
    Steve avatar
    7 posts
    Registered:
    27 Apr 2009
    19 May 2010
    Link to this post

    I am experiencing a very slow loading time for the Users page, within the Sitefinity admin.  The page takes about 135 seconds to load, on average, and will timeout occasionally.  This is occurring on a production site, running Sitefinity 3.6 Standard Edition.  The site has about 5000 users, in four different roles, with about 4000 in the primary role of "Member".  It appears that Sitefinity might be preloading all of the users before it displays the page, possibly causing the slow page render time.

    Is there a way to speed up the loading of this Users admin page, such as a lazy loading configuration option or other solution?

    Thank you.
  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    25 Nov 2016
    20 May 2010
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    Hello Steve,

    Please upgrade your website to Sitefinity 3.7 SP3. We had such problems in the previous releases and we changed the way that the users are used in Sitefinity 3.7 SP3, so the performance should be improved after upgrade.

    Best wishes,
    Ivan Dimitrov
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
  3. Steve
    Steve avatar
    7 posts
    Registered:
    27 Apr 2009
    20 May 2010
    Link to this post
    Thank you, Ivan.  I will look into upgrading to Sitefinity 3.7 SP3.
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3 posts, 0 answered