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Forums / Bugs & Issues / Error when renaming an Image file in the files Module.

Error when renaming an Image file in the files Module.

2 posts, 0 answered
  1. Matthew
    Matthew avatar
    28 posts
    Registered:
    07 Mar 2011
    29 Dec 2011
    Link to this post
    Hi Sitefinity,

    Our client has come across the following issue in sitefinity 3 where he has tried to rename an image file that is currently in use on the site:

    Event code: 3005
    Event message: An unhandled exception has occurred.
    Event time: 29/12/2011 09:11:15
    Event time (UTC): 29/12/2011 09:11:15
    Event ID: 2596bb5abe584944a63b0132d6bfcbd9
    Event sequence: 11314
    Event occurrence: 12
    Event detail code: 0
      
    Application information:
        Application domain: /LM/W3SVC/1/ROOT/Ebusiness-3-129695588750541043
        Trust level: Full
        Application Virtual Path: /Ebusiness
        Application Path: D:\Program Files\telerik\Sitefinity3.7\WebSites\Ebusiness\
        Machine name: TESTWWW
      
    Process information:
        Process ID: 1180
        Process name: w3wp.exe
        Account name: ALPSP\ebusinessuser
      
    Exception information:
        Exception type: ArgumentOutOfRangeException
        Exception message: Index was out of range. Must be non-negative and less than the size of the collection.
    Parameter name: index
      
    Request information:
        Request path: /Ebusiness/Sitefinity/Admin/Files.aspx
        User host address: 85.189.174.249
        User: admin
        Is authenticated: True
        Authentication Type: Forms
        Thread account name: ALPSP\ebusinessuser
      
    Thread information:
        Thread ID: 12
        Thread account name: ALPSP\ebusinessuser
        Is impersonating: False
        Stack trace:    at System.Collections.ArrayList.get_Item(Int32 index)
       at Telerik.Web.UI.GridDataKeyArray.get_Item(Int32 index)
       at Telerik.Web.UI.GridEditableItem.GetDataKeyValue(String keyName)
       at Telerik.Web.UI.RadGrid.DescribeProperties(IScriptDescriptor descriptor)
       at Telerik.Web.UI.RadGrid.DescribeComponent(IScriptDescriptor descriptor)
       at Telerik.Web.UI.RadCompositeDataBoundControl.Telerik.Web.IControl.DescribeComponent(IScriptDescriptor descriptor)
       at Telerik.Web.UI.ScriptRegistrar.GetScriptDescriptors(Control control)
       at Telerik.Web.UI.RadCompositeDataBoundControl.GetScriptDescriptors()
       at Telerik.Web.UI.RadCompositeDataBoundControl.System.Web.UI.IScriptControl.GetScriptDescriptors()
       at System.Web.UI.ScriptControlManager.RegisterScriptDescriptors(IScriptControl scriptControl)
       at System.Web.UI.ScriptManager.RegisterScriptDescriptors(IScriptControl scriptControl)
       at Telerik.Web.UI.RadCompositeDataBoundControl.RegisterScriptDescriptors()
       at Telerik.Web.UI.RadCompositeDataBoundControl.RenderContents(HtmlTextWriter writer)
       at Telerik.Web.UI.RadGrid.RenderContents(HtmlTextWriter writer)
       at Telerik.Web.UI.GridBaseDataList.Render(HtmlTextWriter writer)
       at Telerik.Web.UI.RadGrid.Render(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
       at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
       at System.Web.UI.Control.Render(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
       at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
       at System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer)
       at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer)
       at System.Web.UI.WebControls.CompositeControl.Render(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
       at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
       at System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer)
       at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer)
       at System.Web.UI.WebControls.CompositeControl.Render(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
       at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
       at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
       at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
       at System.Web.UI.Control.Render(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
       at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
       at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
       at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
       at System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer)
       at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
       at System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output)
       at System.Web.UI.Adapters.ControlAdapter.Render(HtmlTextWriter writer)
       at Telerik.Cms.Web.FormAdapter.Render(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer)
       at ASP.sitefinity_admin_admin_master.__Render__control1(HtmlTextWriter __w, Control parameterContainer)
       at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
       at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
       at System.Web.UI.Control.Render(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
       at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
       at System.Web.UI.Page.Render(HtmlTextWriter writer)
       at Telerik.Web.UI.RadAjaxPage.Render(HtmlTextWriter writer)
       at Telerik.Cms.Web.CmsPageBase.Render(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
      
      
    Custom event details:

    In addition to this i found the following forum post that states there is currently no fix for this but as this was in 2010 I am hoping that a temporary/ permenant fix has been found?

    Thanks in advance

    Dan
  2. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    Registered:
    01 Feb 2016
    03 Jan 2012
    Link to this post
    Hello Daniel,

    Can you please check if the ALPSP\ebusinessuser windows user has the sufficient folder permissions to modify the content of the folder where your images are stored?

    All the best,
    Radoslav Georgiev
    the Telerik team
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2 posts, 0 answered