Forums / Bugs & Issues / Newsletter module timeout - 3.2 SP2

Newsletter module timeout - 3.2 SP2

4 posts, 0 answered
  1. Steve
    Steve avatar
    2 posts
    Registered:
    12 Jul 2010
    17 Jan 2011
    Link to this post

    Team,

    In an attempt to access the newsletter module, I receive this error after it sits for about 5-10 seconds:

    Here is some information that might be helpful:

    1. Servers are hardware load balanced
    2. Company firewall restricts connections going OUT on port 80
    3. IP 128.30.52.37 points to hans-moleman.w3.org (??)
    4. Servers have been functioning fine and eventually this timeout error goes away, but how long it exists is undetermined

    Now, what information do you need from me? I searched the forums for similar issues without any luck. 

    Server Error in '/' Application.

    A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 128.30.52.37:80

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 128.30.52.37:80

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [SocketException (0x274c): A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 128.30.52.37:80]
       System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) +1088921
       System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) +33
       System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) +217
    
    [WebException: Unable to connect to the remote server]
       System.Net.HttpWebRequest.GetResponse() +1547506
       System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials) +61
       System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) +1925260
       System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) +51
       System.Xml.XmlTextReaderImpl.OpenStream(Uri uri) +30
       System.Xml.XmlTextReaderImpl.DtdParserProxy_PushExternalSubset(String systemId, String publicId) +382
       System.Xml.DtdParserProxy.System.Xml.IDtdParserAdapter.PushExternalSubset(String systemId, String publicId) +16
       System.Xml.DtdParser.ParseExternalSubset() +18
       System.Xml.DtdParser.ParseInDocumentDtd(Boolean saveInternalSubset) +1369557
       System.Xml.DtdParser.Parse(Boolean saveInternalSubset) +43
       System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() +321
       System.Xml.XmlTextReaderImpl.ParseDocumentContent() +282
       System.Xml.XmlTextReaderImpl.Read() +41
       System.Xml.XmlTextReader.Read() +12
       System.Xml.XmlReader.MoveToContent() +70
       System.Web.Services.Description.ServiceDescriptionSerializationReader.Read125_definitions() +16
       System.Web.Services.Description.ServiceDescriptionSerializer.Deserialize(XmlSerializationReader reader) +39
       System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) +161
    
    [InvalidOperationException: There is an error in XML document (3, 11).]
       System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) +637
       System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle) +32
       System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader) +6
       System.Web.Services.Description.ServiceDescription.Read(XmlReader reader, Boolean validate) +351
       System.Web.Services.Description.ServiceDescription.Read(XmlReader reader) +6
       Telerik.WebServices.DynamicProxy.WebServiceDynamicProxy.BuildAssemblyFromWsdl(String strWsdl) +86
       Telerik.WebServices.DynamicProxy.WebServiceDynamicProxy.BuildProxy() +88
       Telerik.WebServices.DynamicProxy.WebServiceDynamicProxy..ctor(String wsdlLocation, Cookie authCookie) +154
       Telerik.Notifications.Services.MailingServiceProxy..ctor(String wsdlUri) +317
       Telerik.Notifications.Newsletters.WebControl.Admin.ControlPanel.CreateChildControls() +187
       System.Web.UI.Control.EnsureChildControls() +87
       System.Web.UI.Control.PreRenderRecursiveInternal() +41
       System.Web.UI.Control.PreRenderRecursiveInternal() +161
       System.Web.UI.Control.PreRenderRecursiveInternal() +161
       System.Web.UI.Control.PreRenderRecursiveInternal() +161
       System.Web.UI.Control.PreRenderRecursiveInternal() +161
       System.Web.UI.Control.PreRenderRecursiveInternal() +161
       System.Web.UI.Control.PreRenderRecursiveInternal() +161
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1360
    

     


    Version Information: Microsoft .NET Framework Version:2.0.50727.1882; ASP.NET Version:2.0.50727.1887

  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16058 posts
    Registered:
    24 Sep 2012
    17 Jan 2011
    Link to this post
    Hello Steve,

    Please take a look at this post.

    All the best,
    Ivan Dimitrov
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Steve
    Steve avatar
    2 posts
    Registered:
    12 Jul 2010
    17 Jan 2011
    Link to this post
    Ivan,

    That is a bit odd as my SMTP settings have been verified and saved correctly (and tested!) prior to this issue occuring. Settings in the web.config also confirm this. Additionally, this error is generated while attempting to get to the Newsletter module, not the SMTP settings page.

    Wondering if there is anything in the code itself that would prompt a connection to w3.org?
  4. Ivan Dimitrov
    Ivan Dimitrov avatar
    16058 posts
    Registered:
    24 Sep 2012
    18 Jan 2011
    Link to this post
    Hello,

    Then newsletters module does not use web.config settings. The error says that your host is not available
    established connection failed because connected host has failed to respond 128.30.52.37:80

    There is no response from 128.30.52.37:80

    All the best,
    Ivan Dimitrov
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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4 posts, 0 answered