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Sitefinity Box Deployment Errors

4 posts, 0 answered
  1. Ryan
    Ryan avatar
    6 posts
    Registered:
    20 Aug 2012
    09 Sep 2013
    Link to this post
    If this is the wrong place to post this please move it to the appropriate area, I could not find a Sitefinity Box support forum. 

    I have been testing out the Mobile App Builder and sending it a device, and I am having quite a few issues with it, be it Icenium to a device or Sitefinity Box to a device.

    For Sitefinity Box I am having these issues, both happen after creating a mobile app from my sitefinity instance, and pushing it to Sitefinity box. On the iPhone(iOS 6.1.3) and Android(4.1.2), when you log in, very similar errors happen:

    iPhone: 
    "TypeError: 'undefinded' is not an object' from file:///var/mobile/Applications/4A2BDBD0-BD78-4035-8B5C-C372040AFB5B/Cordova240.app/www/scripts/sitefinityAjax.js:239"

    Android:
    "Uncaught TypeError: Cannot call method 'split' of undefinded' from file:///android_asset/content/kendo/js/jquery.min.js:2"

    After the error appears, they login screen just hangs and then nothing happens. Has anyone encountered this before? Any ideas what can be done to fix this?  It simply seems like something is not loading. 
  2. Ivaylo Angelov
    Ivaylo Angelov avatar
    68 posts
    Registered:
    27 Oct 2016
    10 Sep 2013
    Link to this post
    Hello Ryan,

    I am sorry to hear that you experience such issues.

    In order to better understand what causes this, would you be so nice to provide us with a little bit more information.
    1. Have you tried with different devices apart from these you have mentioned?
    2. Is it possible that you do not have access to your Sitefinity site, i.e. it is not accessible or part from an intranet? You can try to browse your site from the device's browser to ensure that.
    3. Is the user your are trying to connect with already logged in Sitefinity?

    Thank you for your assistance!

    Regards,
    Ivaylo Angelov
    Telerik
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Ryan
    Ryan avatar
    6 posts
    Registered:
    20 Aug 2012
    10 Sep 2013 in reply to Ivaylo Angelov
    Link to this post
    Thanks for the help, I double checked the devices to make sure they were connected, but it seems to be working today.

    Thanks
  4. Ivaylo Angelov
    Ivaylo Angelov avatar
    68 posts
    Registered:
    27 Oct 2016
    11 Sep 2013
    Link to this post
    Hello,

    I am glad to hear that you managed to resolve this and no longer experience issues.

    Please, let me know if anything else appear and if I can assist you further.

    Regards,
    Ivaylo Angelov
    Telerik
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
4 posts, 0 answered