I am sending you the original control template for the contacts module. You will see a control named contactsGrid inside:
|<telerik:RadGrid ID="contactsGrid" runat="server"
This is the required control missing in your template.
As for the second possibility, you should add the account under which the Asp.Net worker process is accessing the files, to the list of allowed users. Right Click on the module directory -> Properties -> Security -> Add. If you run IIS5, the user is <yourcomutername>\AspNet, and for the other versions of IIS - <yourcomutername>\Network Services.
All the best,
the Telerik team
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